Executive Steward

Hyatt Regency Houston Downtown; Houston (TX); On-site; USD 40,000 - 58,000; Full time

Benefits offered by this job

Complimentary hotel room nights at hy?

Unlimited colleague and friends &/

Bereavement and jury duty pay

Vacation, sick, and new child leave

Medical, dental and vision Insurance,

Retirement Savings Plan option (401K)

Employee Stock Purchase Plan

Complimentary employee meals

Job summary

Hyatt Regency Houston Downtown is seeking an experienced stewarding supervisor to lead daily operations across kitchens, outlets, and banquet support. You will stay hands-on during peak periods, ensuring service levels align with Hyatt standards and property procedures.

You will recruit, train, and supervise staff, manage inventory and costs, and coordinate with Culinary, Banquets, and other departments to deliver seamless events. Strong bilingual communication is valued.

Qualifications

• Bilingual in English and Spanish strongly preferred.
• Self-starting personality with a calm and even temperament.
• Maintain a professional appearance and demeanor at all times.
• Willingness to assist co-workers and collaborate effectively as part of a team.
• Ability to lift at least 50 lbs.
• Two years' experience in a similar hospitality or food & beverage role is required.
• Strong leadership and team management abilities.
• Excellent organizational and time-management skills.
• Understanding of sanitation standards and safety regulations.
• Ability to manage multiple tasks and work effectively under pressure.
• Exceptional communication and interpersonal skills.

Responsibilities

• Lead the daily stewarding operations across kitchens, outlets, receiving and storage areas, and event support.
• Assist with dishwashing, cleaning, transporting, setup, breakdown during peaks and staffing gaps.
• Organize banquet event logistics using BEOs and distribution plans.
• Coordinate delivery, setup, replenishment, breakdown, and return of serviceware with Banquets, Culinary, and Events teams.
• Maintain high standards of cleanliness, sanitation, and organization per Hyatt requirements.
• Recruit, train, schedule, coach, and supervise stewarding staff; adjust staffing as needed.
• Establish par levels for china, glassware, silverware, cookware, and supplies; monitor usage and waste.
• Inspect and maintain dishwashing systems, kitchen equipment, and stewarding tools; coordinate repairs.
• Communicate operational needs and event requirements with multiple hotel departments for seamless service.
• Complete inspections, checklists, logs, and reporting accurately and on time.

Skills

Bilingual in English and Spanish

Leadership and team management

Strong communication skills

Organizational and time-management

Sanitation and food safety knowledge

Physical stamina

Hospitality experience (2 years)

Multitasking under pressure

Interpersonal skills

Job description

Key responsibilities include but are not limited to:

• Supervision & Management: Lead the daily operations of the stewarding department across kitchens, outlets, receiving and storage areas, employee dining, and banquet support, prioritizing assignments and service levels in accordance with Hyatt standards and property procedures. Remain hands‑on when needed by assisting with dishwashing, cleaning, transporting, setup, breakdown, and other stewarding duties during peak periods, staffing gaps, and special events.
• Banquet & Event Logistics: Organize the logistics for banquet events and functions using BEOs/event orders and distribution (distro) plans. Coordinate the timely delivery, setup, replenishment, breakdown, and return of china, glassware, silverware, cookware, equipment, and other serviceware with the Banquets, Culinary, and Events teams.
• Sanitation & Food Safety: Maintain the highest standards of cleanliness, sanitation, and organization in all food production, service, stewarding, and storage areas, supporting Hyatt food-safety and sanitation requirements.
• Staff Management: Recruit, train, schedule, coach, and supervise stewarding colleagues. Adjust staffing and assignments to business levels, event requirements, and operational priorities while fostering teamwork and accountability.
• Inventory & Cost Control: Establish and maintain par levels for china, glassware, silverware, cookware, cleaning chemicals, and operating supplies. Monitor usage, breakage, loss, waste, and labor productivity to support departmental cost objectives.
• Equipment & Preventive Maintenance: Inspect, operate, clean, and maintain dishwashing systems, kitchen equipment, smallwares, and stewarding tools. Report deficiencies promptly and coordinate repairs with Engineering and approved service providers.
• Cross-Functional Coordination: Communicate operational needs, event requirements, and service recovery priorities with Culinary, Food & Beverage, Banquets, Purchasing, Receiving, Engineering, and other hotel departments to ensure seamless service.
• Compliance, Safety & Sustainability: Follow Hyatt policies, applicable health and safety regulations, chemical-handling procedures, PPE requirements, and sustainable operating practices. Complete required inspections, checklists, logs, and departmental reporting accurately and on time.

Hyatt has a competitive benefit package for colleagues, which may include:

• Complimentary hotel room nights at Hyatt hotels world-wide
• Unlimited colleague and friends & family discounted room rates at Hyatt hotels world-wide
• Bereavement and jury duty pay
• Vacation, sick, and new child leave
• Medical, dental and vision Insurance, discounted prescriptions, life and disability insurance, flexible spending account,
• Retirement Savings Plan option (401K) with employer match
• Employee Stock Purchase Plan
• Complimentary employee meals

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

• Communication Skills: Bilingual in English and Spanish strongly preferred.
• Disposition: Self-starting personality with a calm and even temperament.
• Professionalism: Maintain a professional appearance and demeanor at all times.
• Team Player: Willingness to assist co-workers and collaborate effectively as part of a team.
• Physical Stamina: Ability to withstand prolonged periods of standing and/or walking, and lift at least 50 lbs.
• Experience: Two (2) years previous experience in a similar role within a hospitality or food & beverage setting is required.
• Leadership Skills: Strong leadership and team management abilities.
• Organizational Skills: Excellent organizational and time-management skills.
• Sanitation Knowledge: Understanding of sanitation standards and safety regulations.
• Multitasking: Ability to manage multiple tasks and work effectively under pressure.
• Interpersonal Skills: Exceptional communication and interpersonal skills.