Executive Program Director - Community Living Excellence

CADES; Springfield Township (Delaware County); Presencial; USD 110.000 - 150.000; Tempo integral

Resumo da vaga

CADES invites applications for a Senior Program Director to oversee the CLA program, guiding Program Directors and direct support teams to deliver quality services. The role emphasizes consistent communication, shared language, and accountable leadership across the residential homes and community settings.

The position requires regular on-site presence, strong supervision and coaching capabilities, and a deep understanding of QA, compliance, and data-driven improvement in a nonprofit human

Qualificações

• Bachelor’s degree in human services or related field.
• Ten years’ experience in a CLA or related environment.
• Seven years in supervising staff (recruitment, coaching, performance management).
• Experience in unionized workforce management.
• Five years in program operations for individuals with multiple disabilities.
• Experience monitoring internal quality metrics and licensing compliance.
• Strong attention to detail and time management.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office and electronic records systems.
• CPR, First Aid, and crisis intervention training.

Responsabilidades

• Provide supervision of assigned staff across recruitment, coaching, training, and performance management.
• Ensure compliance with CBAs and union agreements; manage discipline and grievances.
• Maintain consistent documentation across CLA homes; SOPs, guides, training materials.
• Lead QA through data collection, analysis, and reporting; implement improvement plans.
• Coordinate on-call rotation and high-level on-call support.
• Collaborate with HR on recruitment, retention, performance feedback.
• Oversee safety, incident, GERs, EIM, and risk management.

Conhecimentos

Staff supervision

Unionized workforce experience

Program operations

CPR/First Aid/crisis intervention

Microsoft Office

Electronic records systems

Time management

Communication skills

Formação

Bachelor’s degree in human services or related field

High school diploma or GED with equivalent experience

Ferramentas

Therap

Microsoft Office Suite

Descrição da vaga

CADES invites applications for a Senior Program Director to oversee the CLA program, guiding Program Directors and direct support teams to deliver quality services. The role emphasizes consistent communication, shared language, and accountable leadership across the residential homes and community settings.

The position requires regular on-site presence, strong supervision and coaching capabilities, and a deep understanding of QA, compliance, and data-driven improvement in a nonprofit human