Executive Ops Lead for Talent & Experience

JPMorgan Chase & Co.; City of Rochester (NY); On-site; USD 150,000 - 210,000; Full time

Job summary

JPMorgan Chase & Co. seeks a Vice President in the Office of the Chief of Staff/PMO for the Head of Talent & Employee Experience.

You will be the operating engine, tracking every deliverable, decision, and action, with clear owners, due dates, and status visibility. The role requires proactive leadership, risk awareness, and the ability to translate strategy into executable plans across HR, business, controls, and partners.

Qualifications

• Typically 5+ years of relevant experience in Chief of Staff, PMO, strategy, or operating roles supporting a senior executive.

Responsibilities

• Serve as the always-on tracker and closer— own the master list of commitments, decisions, and actions from every leadership forum.
• Anticipate needs of the team, pre-position materials, decisions, and stakeholders, and take initiative to unblock, escalating or reassigning work.
• Serve as a trusted confidant and thought partner to the Chief of Staff and to the Head of Talent & Employee Experience and their leadership team.
• Drive the operating cadence for the leadership team, including staff meetings, leadership routines, monthly business reviews, and town halls.
• Facilitate core forums end-to-end with aligned agendas, materials, owners, timelines, decision logs, and risk escalation paths.
• Partner with leadership to translate strategy into prioritized plans with clear outcomes, owners, dependencies, milestones, and decision points.

Skills

5+ years experience

Agentic-first mindset

Portfolio management

Executive communication

Risk awareness

Decision framing

Cross-functional collaboration

Job description

JPMorgan Chase & Co. seeks a Vice President in the Office of the Chief of Staff/PMO for the Head of Talent & Employee Experience.

You will be the operating engine, tracking every deliverable, decision, and action, with clear owners, due dates, and status visibility. The role requires proactive leadership, risk awareness, and the ability to translate strategy into executable plans across HR, business, controls, and partners.