Executive Operations & Strategy Lead

Referral Job Portal; Orlando (FL); On-site; USD 70,000 - 100,000; Full time

Job summary

Universal Orlando is seeking a Senior Associate, Business Solutions to manage key business operations and organizational processes supporting the Business Technology Solutions organization. You will partner with executives, coordinate cross-functional initiatives, and drive improvements in efficiency and leadership communications.

The role entails owning calendars, preparing leadership materials, and maintaining knowledge repositories while coordinating priorities across executives and

Qualifications

• Excellent verbal and written communication with executives and stakeholders.
• Strong organizational, planning, and time management skills.
• Ability to anticipate leadership needs and work independently.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience supporting senior leaders and coordinating cross-functional initiatives.
• Experience developing executive-level presentations and reports.
• Experience leveraging AI tools to improve processes.

Responsibilities

• Own and manage key departmental operations, processes, and rhythms.
• Develop and improve operational workflows for efficiency.
• Track priorities, decisions, actions, and deliverables for leadership visibility.
• Identify gaps and implement approved improvements.
• Coordinate escalations across business and tech teams.
• Develop leadership communications across multiple channels.
• Maintain SharePoint sites and knowledge repositories.
• Establish standards for documentation and governance.
• Create executive dashboards and operational reports.

Skills

Executive support

Communication

Project coordination

Leadership collaboration

Meeting management

Business writing

Dashboard reporting

SharePoint/MS 365

Datac en t a and governance

Education

Bachelor’s degree

Tools

Outlook

Teams

Word

Excel

PowerPoint

SharePoint

ClickUp

ServiceNow

Power BI

Job description

Universal Orlando is seeking a Senior Associate, Business Solutions to manage key business operations and organizational processes supporting the Business Technology Solutions organization. You will partner with executives, coordinate cross-functional initiatives, and drive improvements in efficiency and leadership communications.

The role entails owning calendars, preparing leadership materials, and maintaining knowledge repositories while coordinating priorities across executives and