Executive Operations Partner - Part-Time, Remote

Serve Freight; Asheville (NC); On-site; USD 48,216 - 55,104; Part time

Job summary

Serve Freight is seeking an Executive Operations Associate (Part-Time, Hybrid or Remote) to directly support the CEO. This role blends admin tasks with process ownership, cross-functional coordination, and limited autonomous decision-making.

You will manage the CEO’s calendar, dashboards, SOPs, and cross-department workflows, spending ~60% on structured work and ~40% on ad hoc problem-solving. Remote option available for US-based candidates.

Qualifications

• 2–5 years in operations or chief-of-staff-adjacent roles at small to mid-size companies.
• Comfortable wearing multiple hats and operating across departments.
• Can make decisions without perfect information; does not freeze with ambiguous direction.
• Strong written communicator for SOPs, slide decks, and emails.
• Data-literate: can pull and present operational and financial data.

Responsibilities

• Manage executive calendars, inbox triage, travel logistics.
• Prepare meeting agendas, pre-reads, and follow-up actions.
• Pull and format weekly dashboards from Turvo, QuickBooks, HubSpot.
• Prepare financial summaries and leadership talking points.
• Draft and maintain internal SOPs and document workflows.
• Investigate and resolve operational issues before escalation.
• Coordinate with operations, accounting, and brokerage across departments.

Skills

Operations experience

Executive support

Cross-functional coordination

Decision making

Data literacy

Tools

Turvo (TMS)

QuickBooks Online

HubSpot

Google Workspace

Slack

Notion

Excel/Sheets

Job description

Serve Freight is seeking an Executive Operations Associate (Part-Time, Hybrid or Remote) to directly support the CEO. This role blends admin tasks with process ownership, cross-functional coordination, and limited autonomous decision-making.

You will manage the CEO’s calendar, dashboards, SOPs, and cross-department workflows, spending ~60% on structured work and ~40% on ad hoc problem-solving. Remote option available for US-based candidates.