Executive & Operations Maestro

State Farm Insurance Companies; Vernon (CT); On-site; USD 60,000 - 70,000; Full time

Job summary

State Farm Insurance Companies in Vernon, CT, seeks an Executive & Operations Coordinator to support the Agent/Owner and help ensure the smooth operation of a growing multi-office insurance and financial services organization. The ideal candidate is highly organized, proactive, and able to manage multiple priorities with discretion.

The role focuses on calendar management, payroll assistance, record-keeping, and coordinating team communications, while maintaining organized processes and ensuring

Qualifications

• Exceptional organization and dependability required.
• Ability to manage multiple priorities and handle confidential information.
• Strong communication with customers and team members; follow-up until completion.

Responsibilities

• Manage the Agent’s calendar, appointments, travel, and incoming email communications
• Triage and route customer requests to the appropriate team member and track items through resolution
• Process payroll and assist with bill payments
• Track completion and accuracy of recurring agency reports, reconciliations, and operational processes
• Monitor customer communication channels to help ensure timely responses
• Track employee attendance, continuing education, compliance training, birthdays, and work anniversaries
• Coordinate quarterly employee check-ins, team events, and recognition
• Assist with recruiting communication and interview scheduling
• Respond to Google reviews and complete periodic website updates
• Maintain organized records, calendars, reminders, and recurring operational schedules
• Identify missed deadlines or incomplete processes and bring them to the appropriate person’s attention
• Assist the Agent with special projects and other administrative needs

Skills

Organizational skills

Dependability

Discretion

Resourcefulness

Proactiveness

Job description

State Farm Insurance Companies in Vernon, CT, seeks an Executive & Operations Coordinator to support the Agent/Owner and help ensure the smooth operation of a growing multi-office insurance and financial services organization. The ideal candidate is highly organized, proactive, and able to manage multiple priorities with discretion.

The role focuses on calendar management, payroll assistance, record-keeping, and coordinating team communications, while maintaining organized processes and ensuring