Executive Officer

HKU Careers; United States; On-site; USD 54,000 - 92,000; Full time

Benefits offered by this job

Annual leave

Medical benefits

Retirement benefits

Contract gratuity

Job summary

The University of Hong Kong's Estates Office is seeking an Executive Officer to lead a team responsible for campus facilities services, event support, venue bookings, company vehicles, and fleet management.

The appointee will work closely with departments, contractors, in-house teams and the Integrated Facilities Management operator to support tendering, service contracts, staffing, finance and reporting, with a strong emphasis on service quality.

Qualifications

• Bachelor’s degree with at least 5 years’ work experience in the higher education sector or related field, with at least 2 years in supervisory/management.
• Excellent command of written and spoken English and Chinese.
• Strong communication, problem-solving, multi-tasking and time-management skills with good computer literacy.
• Ability to prioritize work to meet deadlines to a high standard.
• Highly developed administrative and organizational skills; able to work independently or in a team.
• Self-motivated and attentive to detail, with ability to develop effective working relationships.

Responsibilities

• Lead a team in managing campus facilities services including event support and venue bookings.
• Manage official car and shuttle bus services, customer services and fleet management.
• Collaborate with departments, contractors, in-house teams and the Integrated Facilities Management operator to support tendering, service contracts, staffing, financial and reporting matters.

Skills

English and Chinese

Communication skills

Problem-solving

Multitasking

Time management

Computer literacy

Prioritization

Teamwork

Attention to detail

Education

Bachelor's degree

5+ years in higher ed

Job description

Executive Officer in the Customer Services Unit of the Estates Office (Ref.: 537657)

We are looking for an Executive Officer to join the Estates Office.

The Role

The appointee will lead a team in managing the campus facilities services including event support services, function venue bookings, official car and shuttle bus services, customer services and fleet management. The appointee will work closely with departments, contractors, in-house teams and the Integrated Facilities Management operator to provide high-level support to a spectrum of administrative processes associated with tendering exercises, service contracts, staffing, financial and reporting matters.

Enquiries about the post should be sent to [e-mail].

Qualifications and Qualities

• A recognized Bachelor’s degree with at least 5 years’ work experience in the higher education sector or a related field, of which a minimum of 2 years should be at a supervisory or management level. Possession of work experience in the customer services field would be an advantage;
• Excellent command of written and spoken English and Chinese;
• A high level of communication, problem-solving, multi-tasking and time-management skills with good computer literacy;
• Ability to prioritize work to ensure all competing deadlines are met to a high standard;
• Highly developed administrative and organizational skills with the capacity to work both independently and as part of a team; and
• Being self-motivated and attentive to detail, with the ability to develop effective working relationships.

What We Offer

The appointment will be made on fixed-term full-time contract for 2 years, to commence as soon as possible with the possibility of renewal subject to satisfactory performance. A highly competitive salary commensurate with qualifications and experience will be offered, together with contract-end gratuity and University contribution to a retirement benefits scheme at 10% of basic salary. Other benefits include annual leave and medical benefits.

Advertised: Oct 16, 2026 (HK Time)
Applications close: Nov 5, 2026 (HK Time)