Executive Meetings Manager

Plazahotelelpaso; Washington, Northern (District of Columbia, KY); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health Insurance

PTO

401k Match

Life Insurance

Travel Discounts

Commuter Benefits

Bonuses & Incentives

Wellness Program

Professional Development

Job summary

HHM Hotels is seeking an Executive Meetings Manager to plan, solicit, book and coordinate small group meetings and room sales to meet revenue goals. You will travel locally to promote the hotel and coordinate cross-department servicing of accounts.

The role requires 2-3 years of conference services sales experience in hospitality, a college degree in hospitality or business administration, and strong closing and negotiating skills.

Qualifications

• 2-3 years conference services sales experience in hospitality, preferably in a luxury establishment.
• College degree in hospitality or business administration is required.
• Thorough knowledge of sales techniques including strong closing skills as well as negotiating skills.
• An understanding of both monthly forecasting and the annual budget process.
• SalesPro knowledge a plus.
• Rooms experience is a plus.

Responsibilities

• Plan, solicit, book and coordinate small group meetings and room sales to meet and exceed revenue goals.
• Solicit, negotiate and confirm all social group blocks booked.
• Travel locally to conduct outside calls, promote the hotel and review competition.
• Maximize revenue by selling all facets of the hotel to previous, current and potential clients.
• Coordinate various departments' participation in servicing accounts.
• Book functions accurately into SalesPro and ensure that meeting and room arrangements are to specifications.
• Perform any other job-related duties as assigned.
• Assist in supervising the banquet operation to ensure the highest standards of service.
• Handle all inquiries, site inspections and correspondence with the utmost courtesy and professionalism.
• Work closely with sales/catering department in order to maximize group catering revenues by adhering to correct rates and prices.
• Support strategic planning & long term development operational, financial and service goals of the Sales & Catering department.
• Plan and prepare with all outlets for events and coordinate unique requirements, to meet the client’s needs, pace and degree of personalization, while actively promoting hotel services.
• Identify, customize and deliver individual guest requirements.
• Work additional hours as needed or when requested.

Skills

Conference sales

Negotiation

Closing skills

Forecasting

Budgeting

SalesPro

Rooms experience

Education

College degree in hospitality or business administration

Tools

SalesPro

Job description

Opportunity: Executive Meetings Manager

Plan, solicit, book and coordinate small group meetings and room sales to meet and exceed revenue goals.

Your Growth Path

Group Sales Manager - Director of Group Sales - Director of Sales

Your Focus

• Manage all phases of small meeting groups,under 20 rooms per night with meeting space includingcontracts, rooming lists, billing, VIPs,upgrades.
• Solicit, negotiate and confirm all social group blocks booked.
• Travel locally to conduct outside calls, promote the hotel and review competition.
• Maximize revenue by selling all facets of the hotel to previous, current and potential clients.
• Coordinate various departments' participation in servicing accounts.
• Book functions accurately into SalesPro and ensure that meeting and room arrangements are to specifications.
• Perform any other job-related duties as assigned.
• Assist in supervising the banquet operation to ensure the highest standards of service.
• Handle all inquiries, site inspections and correspondence with the utmost courtesy and professionalism.
• Work closely with sales/catering department in order to maximize group& catering revenues by adhering to correct rates and prices.
• Support strategic planning & long term development operational, financial and service goals of the Sales & Catering department.
• Plan and prepare with all outlets for events and coordinate unique requirements, to meet the client’s needs, pace and degree of personalization, while actively promoting hotel services.
• Identify, customize and deliver individual guest requirements.
• Work additional hours as needed or when requested.

Your Background and Skills

• 2-3 years conference services sales experience in hospitality, preferably in a luxury establishment.
• College degree in hospitality or business administration is required.
• Thorough knowledge of sales techniques including strong closing skills as well as negotiating skills.
• An understanding of both monthly forecasting and the annual budget process.
• SalesPro knowledge a plus.
• Rooms experience is a plus.

HHM Benefits and Perks

• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Free Basic Life Insurance
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Quarterly Bonuses and Incentives
• Employee Assistance and Wellness Program
• Educational/Professional Development

Work Environment and Context

• Work indoors in environmentally controlled conditions with external and internal customers including both face to face and indirect contact with the public.
• Stand, use hands to handle, control objects and tools, and use telephone and computer systems.
• Manage conflict situations including dealing with unpleasant, angry, or discourteous people.
• Handle cash, other forms of currency and occasionally guests’ valuables.
• Able to communicate well in English both orally and written.
• Comply with Hersha and the hotel brand standards.

What We Believe

People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It

Source: HHM Hotels