Executive Meetings Manager

Sea Crest Beach Resort; North Falmouth (MA); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

401k Match

Life Insurance

Travel Discounts

Commuter Benefits

Bonuses & Incentives

Wellness Program

Professional Development

Job summary

Sea Crest Beach Resort in Massachusetts seeks an Executive Meetings Manager to plan, solicit, book and coordinate small group meetings and room sales to exceed revenue goals.

You will travel locally for outside calls, promote the hotel and review competition, while coordinating departments’ participation to maximize group and catering revenues and maintain service standards.

Qualifications

• 2–3 years conference services sales experience in hospitality.
• College degree in hospitality or business administration is required.
• Thorough knowledge of sales techniques including strong closing skills and negotiating skills.
• Understanding of monthly forecasting and the annual budget process.
• SalesPro knowledge a plus.
• Rooms experience is a plus.

Responsibilities

• Plan, solicit, book and coordinate small group meetings and room sales to meet revenue goals.
• Solicit, negotiate and confirm all social group blocks booked.
• Travel locally to conduct outside calls and promote the hotel.
• Maximize revenue by selling all facets of the hotel to clients.
• Coordinate departments' participation in servicing accounts.
• Book functions in SalesPro and ensure arrangements meet specifications.
• Assist in supervising banquet operation to ensure high service standards.
• Handle inquiries, site inspections and correspondence professionally.
• Promote catering revenues by adhering to correct rates and prices.
• Support strategic planning for Sales & Catering goals.
• Plan and prepare with outlets for events and coordinate client needs.

Skills

Closing skills

Negotiation

Forecasting

Budget knowledge

SalesPro experience

Rooms experience

Education

College degree in hospitality or business administration

Tools

SalesPro

Job description

Opportunity: Executive Meetings Manager

Plan, solicit, book and coordinate small group meetings and room sales to meet and exceed revenue goals.

Your Growth Path

Group Sales Manager – Director of Group Sales – Director of Sales

Your Focus

• Manage all phases of small meeting groups,under 20 rooms per night with meeting space includingcontracts, rooming lists, billing, VIPs,upgrades.
• Solicit, negotiate and confirm all social group blocks booked.
• Travel locally to conduct outside calls, promote the hotel and review competition.
• Maximize revenue by selling all facets of the hotel to previous, current and potential clients.
• Coordinate various departments' participation in servicing accounts.
• Book functions accurately into SalesPro and ensure that meeting and room arrangements are to specifications.
• Perform any other job-related duties as assigned.
• Assist in supervising the banquet operation to ensure the highest standards of service.
• Handle all inquiries, site inspections and correspondence with the utmost courtesy and professionalism.
• Work closely with sales/catering department in order to maximize group& catering revenues by adhering to correct rates and prices.
• Support strategic planning & long term development operational, financial and service goals of the Sales & Catering department.
• Plan and prepare with all outlets for events and coordinate unique requirements, to meet the client’s needs, pace and degree of personalization, while actively promoting hotel services.
• Identify, customize and deliver individual guest requirements.
• Work additional hours as needed or when requested.

Your Background And Skills

• 2-3 years conference services sales experience in hospitality, preferably in a luxury establishment.
• College degree in hospitality or business administration is required.
• Thorough knowledge of sales techniques including strong closing skills as well as negotiating skills.
• An understanding of both monthly forecasting and the annual budget process.
• SalesPro knowledge a plus.
• Rooms experience is a plus.

HHM Benefits And Perks

• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Free Basic Life Insurance
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Quarterly Bonuses and Incentives
• Employee Assistance and Wellness Program
• Educational/Professional Development

Work Environment and Context

• Work indoors in environmentally controlled conditions with external and internal customers including both face to face and indirect contact with the public.
• Stand, use hands to handle, control objects and tools, and use telephone and computer systems.
• Manage conflict situations including dealing with unpleasant, angry, or discourteous people.
• Handle cash, other forms of currency and occasionally guests’ valuables.
• Able to communicate well in English both orally and written.
• Comply with Hersha and the hotel brand standards.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It