Executive Meetings Manager

HHM Hospitality; Silver Beach (MA); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental and Vision Health

Paid Time Off

401k Company Match

Free Basic Life Insurance

Travel Discounts

Commuter Transit and Commuter Parking

Quarterly Bonuses and Incentives

Employee Assistance and Wellness P

Educational/Professional Development

Job summary

HHM Hospitality's property is seeking an Executive Meetings Manager to plan, solicit, book and coordinate small group meetings and room sales to meet revenue goals.

You will travel locally to promote the hotel, negotiate social group blocks, and coordinate across departments to maximize group revenue while ensuring precise booking in SalesPro and top-tier service.

Qualifications

• 2-3 years conference services sales experience in hospitality, preferably in a luxury establishment.
• College degree in hospitality or business administration is required.
• Thorough knowledge of sales techniques including strong closing skills as well as negotiating skills.
• An understanding of both monthly forecasting and the annual budget process.
• SalesPro knowledge a plus; Rooms experience is a plus.

Responsibilities

• Plan, solicit, book and coordinate small group meetings and room sales to meet and exceed revenue goals.
• Solicit, negotiate and confirm all social group blocks booked.
• Travel locally to conduct outside calls, promote the hotel and review competition.
• Maximize revenue by selling all facets of the hotel to previous, current and potential clients.
• Coordinate various departments' participation in servicing accounts.
• Book functions accurately into SalesPro and ensure that meeting and room arrangements are to specifications.
• Assist in supervising the banquet operation to ensure the highest standards of service.
• Handle all inquiries, site inspections and correspondence with the utmost courtesy and professionalism.
• Work closely with sales/catering department in order to maximize group catering revenues by adhering to correct rates and prices.
• Support strategic planning & long term development operational, financial and service goals of the Sales & Catering department.
• Plan and prepare with all outlets for events and coordinate unique requirements, to meet the client’s needs, pace and degree of personalization, while actively promoting hotel services.
• Identify, customize and deliver individual guest requirements.

Skills

Conference sales

Closing skills

Negotiation

Forecasting

SalesPro knowledge

English proficiency

Education

Bachelor's degree in hospitality or business

Tools

SalesPro

Job description

Overview

Opportunity: Executive Meetings Manager

Plan, solicit, book and coordinate small group meetings and room sales to meet and exceed revenue goals.

Your Growth Path

Group Sales Manager – Director of Group Sales – Director of Sales

Your Focus

• Manage all phases of small meeting groups,under 20 rooms per night with meeting space includingcontracts, rooming lists, billing, VIPs,upgrades.
• Solicit, negotiate and confirm all social group blocks booked.
• Travel locally to conduct outside calls, promote the hotel and review competition.
• Maximize revenue by selling all facets of the hotel to previous, current and potential clients.
• Coordinate various departments' participation in servicing accounts.
• Book functions accurately into SalesPro and ensure that meeting and room arrangements are to specifications.
• Perform any other job-related duties as assigned.
• Assist in supervising the banquet operation to ensure the highest standards of service.
• Handle all inquiries, site inspections and correspondence with the utmost courtesy and professionalism.
• Work closely with sales/catering department in order to maximize group& catering revenues by adhering to correct rates and prices.
• Support strategic planning & long term development operational, financial and service goals of the Sales & Catering department.
• Plan and prepare with all outlets for events and coordinate unique requirements, to meet the client’s needs, pace and degree of personalization, while actively promoting hotel services.
• Identify, customize and deliver individual guest requirements.
• Work additional hours as needed or when requested.

Your Background and Skills

• 2-3 years conference services sales experience in hospitality, preferably in a luxury establishment.
• College degree in hospitality or business administration is required.
• Thorough knowledge of sales techniques including strong closing skills as well as negotiating skills.
• An understanding of both monthly forecasting and the annual budget process.
• SalesPro knowledge a plus.
• Rooms experience is a plus.

HHM Benefits and Perks

• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Free Basic Life Insurance
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Quarterly Bonuses and Incentives
• Employee Assistance and Wellness Program
• Educational/Professional Development

Work Environment and Context

• Work indoors in environmentally controlled conditions with external and internal customers including both face to face and indirect contact with the public.
• Stand, use hands to handle, control objects and tools, and use telephone and computer systems.
• Manage conflict situations including dealing with unpleasant, angry, or discourteous people.
• Handle cash, other forms of currency and occasionally guests’ valuables.
• Able to communicate well in English both orally and written.
• Comply with Hersha and the hotel brand standards.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

This property is a part of the Echelon Luxury & Lifestyle division of HHM Hotels.

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

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