Executive Meetings & Events Leader

lodgingdynamics; Scottsdale (AZ); Hybrid; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Job summary

Canopy Hotels Scottsdale Old Town in Scottsdale, Arizona is seeking an Executive Meeting Manager who understands that a great event starts long before the first guest arrives.

This hybrid role blends sales, event management, and sales administration, and you will own the planning of assigned meetings and group opportunities from inquiry through execution and follow-up, ensuring seamless communication across hotel departments.

Qualifications

• Minimum 2 years of hospitality experience, with hotel sales, catering, convention services, or event management experience strongly preferred.
• Experience with Delphi.fdc or a comparable hotel sales and catering system preferred.
• Working knowledge of banquet operations, catering menus, BEOs, group resumes, and event execution.
• A sales mindset with the ability to recognize revenue opportunities and confidently guide clients toward solutions.
• Strong organizational skills and exceptional attention to detail.
• Excellent written and verbal communication skills.
• Ability to manage multiple groups, events, deadlines, and priorities simultaneously.
• Warm, polished, and genuine approach to hospitality and client relationships.

Responsibilities

• Respond to, qualify, and manage assigned sales inquiries from initial contact through contracting and event completion.
• Prepare proposals, contracts, and other sales correspondence for assigned business.
• Coordinate site tours and client appointments for assigned opportunities.
• Develop relationships with local businesses, organizations, event professionals, and other potential partners to generate new meetings, events, and group opportunities.
• Identify opportunities to increase revenue through additional guestrooms, food and beverage, meeting space, audiovisual services, enhancements, and other event needs.
• Maintain accurate booking, account, activity, and revenue information in Delphi.fdc and other applicable systems.
• Detail assigned meetings, events, and groups following turnover from the Sales Manager or Director of Sales.
• Communicate with group contacts to obtain all necessary event and guestroom details within established deadlines.
• Prepare accurate Banquet Event Orders, group resumes, and supporting event documentation prior to group arrival.
• Coordinate food and beverage selections, event timing, audiovisual needs, room setup, amenities, transportation, rooming lists, arrival and departure manifests, special meal requests, room deliveries, power requirements, keys, storage, outlet usage, and other program needs.
• Maintain a strong working knowledge of banquet menus, event spaces, guestrooms, outlets, and the capabilities and limitations of the property.
• Communicate changes promptly and clearly to Food & Beverage, Front Office, Housekeeping, Engineering, Revenue Management, and other departments as appropriate.
• Participate in and help facilitate weekly BEO and group resume review meetings.
• Anticipate potential challenges before arrival and work with clients and hotel teams to develop practical solutions.
• Support clients with last-minute requests and changes while balancing the guest experience, hotel operations, and revenue considerations.
• Review assigned programs following completion, assist with billing or follow-up questions as needed, and identify opportunities for future business.

Skills

Hospitality experience

Hotel sales & catering

Event management experience

Attention to detail

Tools

Delphi.fdc

Job description

Canopy Hotels Scottsdale Old Town in Scottsdale, Arizona is seeking an Executive Meeting Manager who understands that a great event starts long before the first guest arrives.

This hybrid role blends sales, event management, and sales administration, and you will own the planning of assigned meetings and group opportunities from inquiry through execution and follow-up, ensuring seamless communication across hotel departments.