Event Concierge: Elevate Meetings & Guest Experience

Hyatt Hotels Corporation; Scottsdale (AZ); Hybrid; USD 32,000 - 45,000; Full time

Benefits offered by this job

Discounted hotel room nights

Employee meals

Free parking

Medical, dental and vision insurance

Retirement plan

Tuition reimbursement

Stock purchase plan

Job summary

Hyatt Hotels and Resorts is seeking an Event Concierge at Grand Hyatt Scottsdale Resort to act as the liaison between Event Sales/Planning and the on-site contact. The role is highly visible and central to addressing guest needs and event details, requiring knowledge of meeting facilities and group dynamics.

The position demands a customer-first mindset, excellent verbal communication, and the ability to work a flexible schedule including mornings, evenings, weekends, and holidays.

Qualifications

• Desire to satisfy guests in a fast-paced environment.
• Refined verbal communication skills are required.
• Ability to stand for long periods.
• Ability to lift, pull, and push up to ~25 lbs.
• Must be able to work mornings, afternoons, evenings, weekends, and holidays.

Responsibilities

• The Event Concierge serves as liaison between Event Sales/Planning and the on-site contact.
• Handles and addresses special needs or requests during events.
• Must have detailed knowledge of hotel meeting facilities, group dynamics and event details.

Skills

Customer service

Verbal communication

Stamina

Lifting ability

Flexible schedule

Job description

Hyatt Hotels and Resorts is seeking an Event Concierge at Grand Hyatt Scottsdale Resort to act as the liaison between Event Sales/Planning and the on-site contact. The role is highly visible and central to addressing guest needs and event details, requiring knowledge of meeting facilities and group dynamics.

The position demands a customer-first mindset, excellent verbal communication, and the ability to work a flexible schedule including mornings, evenings, weekends, and holidays.