Executive Lounge Concierge: Premium Guest Experience

White Lodging; Austin (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life Insurance

Disability Insurance

Parental Leave

DailyPay

EAP

401(k) match

PTO with rollover

Wellness tools

Tuition reimbursement

Hotel room discounts

Job summary

White Lodging is seeking an Executive Lounge Attendant in Austin to ensure flawless lounge setup, service, and cleanup while delivering exceptional hospitality to every guest.

Responsibilities include setting tables and stations, serving food and beverages, and maintaining clean, stocked lounges. Strong communication, adaptability, and a positive, team-oriented attitude are essential to exceed guest expectations.

Qualifications

• Strong hospitality mindset and guest-focused service.
• Ability to stand, walk for long periods, and lift at least 10 pounds.
• Excellent communication and active listening to anticipate guest needs.

Responsibilities

• Oversee the setup, service, and clean-up of the Executive Lounge.
• Set tables, buffets, bars, and snack breaks in assigned areas.
• Professionally serve food and beverages both tableside and from buffets.
• Monitor tables and buffets to ensure cleanliness, stock, and visual appeal.
• Anticipate guest needs and provide exemplary hospitality to exceed expectations.
• Be knowledgeable of all menu items, contents, preparation methods, and garnishes; answer guest questions.
• Perform all cleaning, opening, closing, and other duties as assigned.

Skills

Outgoing personality

Excellent communication

Team player

Problem solving

Adaptability

Stand/walk long periods, lift 10 lbs

Job description

White Lodging is seeking an Executive Lounge Attendant in Austin to ensure flawless lounge setup, service, and cleanup while delivering exceptional hospitality to every guest.

Responsibilities include setting tables and stations, serving food and beverages, and maintaining clean, stocked lounges. Strong communication, adaptability, and a positive, team-oriented attitude are essential to exceed guest expectations.