Executive Landscape Accounts Manager

The Grounds Guys, a Neighborly Company; Norcross (GA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical

PTO

Company vehicle

Job summary

The Grounds Guys of Atlanta is seeking an Executive Landscape Accounts Manager to own revenue growth through enhancements and projects, and to protect retention through proactive client management. This role is the primary customer-facing leader for key accounts and will build the sales and customer-facing operating system.

You will lead the client relationship and the sales motion, and work closely with operations leadership to ensure excellent delivery and a smooth handoff from sold work to

Qualifications

• Proven experience in sales and account management in landscaping or related fields.
• Strong horticulture knowledge with ability to inspect properties and suggest solutions.
• Ability to build trust with premium homeowners and manage escalations professionally.
• Strong written and verbal communication for proposals and updates.
• Highly organized with ability to run multiple accounts and opportunities.

Responsibilities

• Own customer relationships for key accounts, including introductions and escalations.
• Run a proactive client retention system.
• Own maintenance renewals.
• Lead enhancements and project sales pipeline: discovery, proposals, follow-ups, closing.
• Build and run a referral engine.
• Create and maintain sales SOPs, templates, and standards.
• Ensure documentation keeps sold work aligned with operations.
• Help create new business verticals.
• Partner with the operations manager for a clean handoff and strong customer experience.

Skills

Sales & account management

Horticulture knowledge

Client relationship management

Written & verbal communication

Organizational follow-through

Education

Horticulture education

Tools

CRM

Estimating tools

Scheduling tools

Job description

Position Overview

We are hiring an Executive Landscape Accounts Manager to own revenue growth through enhancements and projects, and to protect retention through proactive client management. This role is the primary customer-facing leader for key accounts and will build the sales and customer-facing operating system .

This is not a day-to-day crew management role. You will lead the client relationship and the sales motion, and you will work closely with operations leadership to ensure excellent delivery and a smooth handoff from sold work to executed work.

Responsibilities

• Own customer relationships for key accounts, including introductions, trust transfer, and escalation handling.
• Run a proactive client retention system
• Own maintenance renewals
• Own the enhancements and project sales pipeline: lead handling, discovery, proposal development, follow-up cadence, and closing.
• Build and run a referral engine
• Create and maintain sales SOPs, templates, and standards, including:
• Ensure consistent documentation and communication so sold work is set up for operational success.
• Help create new business verticals
• Partner closely with the operations manager to ensure a clean handoff and a strong customer experience.

Required Qualifications

• Proven experience in sales and account management in landscaping, grounds maintenance, property services, or a closely related field.
• Strong horticulture knowledge, with the ability to confidently walk properties, identify issues and opportunities, and recommend solutions (required).
• Demonstrated ability to build trust with premium homeowners and manage escalations professionally.
• Strong written and verbal communication skills (clear proposals, follow-ups, and client updates).
• Highly organized with strong follow-through: able to run multiple accounts and opportunities simultaneously.

Preferred Qualifications

• Formal education or certifications in horticulture, landscape management, or a related discipline.
• Experience with CRM, estimating, and scheduling tools
• Experience selling $10k+ residential projects and recurring maintenance agreements.

Pay and Benefits

• $60,000 -$90,000 / year
• Bonus tied to KPI's and business growth
• Medical
• PTO
• Company vehicle

Ideal Candidate

You’re a relationship-first sales leader who can walk a property and immediately see both the horticultural needs and the business opportunity — then communicate it clearly and professionally to the client. You’re process-minded, consistent with follow-up, and disciplined about scope and margin. You elevate the customer experience while helping the company grow in a structured, repeatable way.

About The Grounds Guys of Atlanta

The Grounds Guys of Atlanta is a locally owned, premium landscaping company (part of the Neighborly family of home service brands) serving high-end residential clients across the Atlanta area. We specialize in landscape design, installation, and year-round maintenance, delivering reliable scheduling, upfront pricing, and high standards of workmanship with a team-first culture focused on quality, safety, and professional growth.