Executive Housekeeper — Lead with Legendary Service

Smoky Mountain Resorts; Pigeon Forge (TN); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

401k with company match

Health, dental, and vision insurance (

Paid Time Off

Sick Time

Maternity/Paternity Leave

Tuition Reimbursement

Employee Discounts

Job summary

Smoky Mountain Resorts is seeking an Executive Housekeeper to lead the housekeeping team in our Smoky Mountain community. The role oversees daily operations, staff training, inventory control, and adherence to safety and quality standards.

The position requires 1–3 years of management experience, high school diploma or equivalent, and excellent English communication. Weekend and holiday scheduling is common, with competitive hourly pay and benefits included.

Qualifications

• Must be able to communicate effectively in English.
• Ability to lead and supervise housekeeping staff.
• Strong organizational and time-management skills.

Responsibilities

• Manage housekeeping department operations and staff.
• Maintain cleanliness standards in guest rooms and public areas.
• Oversee inventory and safety policies.
• Complete daily reports and paperwork.
• Recruit and train staff as needed.
• Address guest-related issues promptly and professionally.

Skills

English fluency

Leadership

Communication

Organizational skills

Team supervision

Education

High school diploma or equivalent

Job description

Smoky Mountain Resorts is seeking an Executive Housekeeper to lead the housekeeping team in our Smoky Mountain community. The role oversees daily operations, staff training, inventory control, and adherence to safety and quality standards.

The position requires 1–3 years of management experience, high school diploma or equivalent, and excellent English communication. Weekend and holiday scheduling is common, with competitive hourly pay and benefits included.