Executive Housekeeper: Lead Top-Notch Guest Experience

Soartress Hospitality; Wilkes-Barre (Luzerne County); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Bonus opportunity

Medical, dental, vision and life ins.

401(k) plan

Paid time off

Hilton Team Member Travel Program

Career advancement opportunities

Supportive and collaborative work env

Job summary

The Hilton Garden Inn is seeking an experienced Executive Housekeeper to lead the housekeeping department and ensure exceptional cleanliness, comfort, and hospitality for guests. Soartress Hospitality emphasizes people-first culture and strong teamwork, with opportunities for growth in a growing organization.

Ideal candidates will have at least 2 years of leadership in hotel housekeeping, the ability to coach teams, manage budgets, and uphold Hilton standards.

Qualifications

• 2+ years of hotel housekeeping leadership experience.
• Executive Housekeeper or Assistant Executive Housekeeper experience preferred.
• Hilton brand experience strongly preferred.
• Proven ability to lead, coach, and develop teams.
• Experience managing labor budgets, inventories, and productivity standards.
• Detail-oriented with a commitment to maintaining exceptional cleanliness standards.

Responsibilities

• Directing all housekeeping and laundry operations.
• Recruiting, training, scheduling, and developing housekeeping associates.
• Conducting daily inspections of guest rooms, public areas, meeting spaces, and back-of-house areas.
• Ensuring compliance with Hilton brand standards and company expectations.
• Managing labor costs, productivity, and departmental budgets.
• Maintaining inventory controls and ordering supplies.
• Coordinating room readiness with the Front Office team to maximize guest satisfaction.
• Partnering with Maintenance to address repair and preventative maintenance needs.
• Ensuring compliance with safety, sanitation, and OSHA requirements.
• Driving guest satisfaction scores and service excellence initiatives.
• Building a culture of accountability, teamwork, and continuous improvement.

Skills

Hotel housekeeping leadership

Organizational skills

Time management

Communication skills

Problem-solving

Staff development

Job description

The Hilton Garden Inn is seeking an experienced Executive Housekeeper to lead the housekeeping department and ensure exceptional cleanliness, comfort, and hospitality for guests. Soartress Hospitality emphasizes people-first culture and strong teamwork, with opportunities for growth in a growing organization.

Ideal candidates will have at least 2 years of leadership in hotel housekeeping, the ability to coach teams, manage budgets, and uphold Hilton standards.