Executive Housekeeper: Lead Rooms & Guest Experience

Hyatt Hotels Corporation; Baltimore (MD); In loco; USD 80.000 - 92.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive Salary

Health Benefits

Free & discounted room nights

Friends & family rates

Discounts on F&B

Tuition reimbursement and training

Employee meals

Descrizione del lavoro

Hyatt Hotels Corporation is seeking an Executive Housekeeper to lead all housekeeping operations across the property. The role reports to the Director of Operations and requires strong leadership and a commitment to excellent guest experiences.

You will manage staff training, scheduling, and inter-department communications to ensure superior cleanliness and service. The position emphasizes budget development, vendor relationships, and staying current with housekeeping technology and safety

Competenze

• 4+ years of progressive hotel Rooms Management experience
• Experience opening hotels or pre-opening experience is a plus
• Strong leadership and communication skills
• Customer-focused service mindset and ability to improve the bottom line
• Proficiency with Word and Excel; organizational skills noted

Mansioni

• Lead housekeeping operations for the property and ensure cleanliness standards
• Develop and manage the budget and labor cost plans
• Oversee safety policies and vendor relations for supplies
• Coach and mentor multilingual staff and ensure cross-department collaboration
• Inspect rooms and supervise training, scheduling, and performance reviews

Conoscenze

Leadership

Team development

Customer service

Multilingual staff mentoring

Communication skills

Formazione

Hotel/Hospitality degree

Strumenti

Microsoft Word

Microsoft Excel

Descrizione del lavoro

Hyatt Hotels Corporation is seeking an Executive Housekeeper to lead all housekeeping operations across the property. The role reports to the Director of Operations and requires strong leadership and a commitment to excellent guest experiences.

You will manage staff training, scheduling, and inter-department communications to ensure superior cleanliness and service. The position emphasizes budget development, vendor relationships, and staying current with housekeeping technology and safety