Executive Housekeeper — Lead & Elevate Hotel Cleanliness

First Hospitality; Milwaukee (WI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Insurance enrollment from DAY 1

PTO from DAY 1

Holiday pay from DAY 1

401(k) enrollment after 30 days

Hotel and travel discounts at worldwid

Professional development and promotion

Job summary

First Hospitality is seeking an Executive Housekeeper to lead the hotel housekeeping department and ensure top cleanliness standards. You will coach staff, schedule workloads, manage inventory, and coordinate guest arrivals with guest services while upholding brand quality.

You will drive safety, training, and professional development while maintaining professionalism and exceptional guest satisfaction. This role requires strong communication and leadership in a hotel setting.

Qualifications

• 3+ years of hotel housekeeping experience, preferably in a leadership role.
• High School diploma or equivalency education certificate required
• Excellent verbal and written communication skills

Responsibilities

• Proactively manage total cleanliness of the physical building, guest rooms, public spaces, and associates common areas.
• Ensure compliance with hotel brand standards, updating department procedures as needed.
• Recruit, train, and develop the hotel’s housekeeping team, providing ongoing learning opportunities and support as needed.
• Schedule housekeeping team based on business levels and workload demands according to hotel’s labor guidelines.
• Lead and support department goals, objectives, and budgets.
• Follow safety and security guidelines to ensure safe workplace practices to protect health and wellbeing of all associates.
• Effectively communicate with hotel departments to ensure timely response and completion of housekeeping and cleanliness needs.
• Listen to guests and empathize with their challenges. When necessary, notify other departments and act on guests concerns.
• Always maintain professionalism consistent with hotel brand and company expectations.
• Know, maintain, and communicate hotel emergency procedures; inform and assist guests and operations in emergencies.

Skills

Communication skills

Language proficiency

Education

High School diploma or equivalent

Job description

First Hospitality is seeking an Executive Housekeeper to lead the hotel housekeeping department and ensure top cleanliness standards. You will coach staff, schedule workloads, manage inventory, and coordinate guest arrivals with guest services while upholding brand quality.

You will drive safety, training, and professional development while maintaining professionalism and exceptional guest satisfaction. This role requires strong communication and leadership in a hotel setting.