Director of Housekeeping — Lead Elite Team, Elevate Guest Experience

White Lodging Careers; San Antonio (TX); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Day 1 Medical, Dental, and Vision

Paid Parental Leave

Vacation and PTO with rollover

401(k) with company match

Discounts on hotel rooms and dining

Tuition reimbursement

Unlimited referral bonuses

Leadership development opportunities

Discounts on travel/entertainment

Multiple hotels in each market

Job summary

White Lodging is seeking a proactive Housekeeping Leader to oversee all housekeeping operations across guest rooms, public areas, and supporting spaces. You will lead and develop a skilled team, monitor budgets, and drive cost efficiencies while maintaining the brand's high cleanliness and safety standards.

You will collaborate with other hotel departments to improve communication and guest experience, ensuring operational excellence across shifts, including weekends and holidays.

Qualifications

• Leadership experience in housekeeping or hospitality.
• Strong financial acumen with budgets, payroll, and cost controls.
• Excellent communication and problem-solving with focus on guest/team satisfaction.
• Ability to develop, train, and motivate a high-performing housekeeping team.
• Strong organizational skills and attention to detail in maintaining cleanliness and compliance.

Responsibilities

• Oversee all housekeeping operations, including guest rooms, public areas, laundry, and team member spaces, ensuring the highest cleanliness standards.
• Lead, mentor, and develop the housekeeping team, including hiring, training, and performance management.
• Implement and maintain efficient operational processes to control expenses, manage labor productivity, and optimize financial performance.
• Conduct regular inspections to uphold brand and White Lodging standards, ensuring compliance with cleanliness, safety, and sustainability guidelines.
• Respond to guest concerns and operational challenges, proactively resolving issues to enhance satisfaction.
• Collaborate with other hotel departments to streamline communication, improve efficiency, and support overall hotel success.

Skills

Leadership

Financial acumen

Communication

Training & development

Organizational skills

Flexibility

Job description

White Lodging is seeking a proactive Housekeeping Leader to oversee all housekeeping operations across guest rooms, public areas, and supporting spaces. You will lead and develop a skilled team, monitor budgets, and drive cost efficiencies while maintaining the brand's high cleanliness and safety standards.

You will collaborate with other hotel departments to improve communication and guest experience, ensuring operational excellence across shifts, including weekends and holidays.