Executive Housekeeper & Laundry Operations Lead

Kimpton Hotels & Restaurants; New York (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

Kimpton Hotels & Restaurants seeks a Director of Housekeeping/Executive Housekeeper in New York to lead housekeeping and laundry operations and uphold our high guest-first standards. You will coach and develop a diverse team, ensure flawless rooms, and partner with leadership to drive quality and profitability.

The role covers budget refinement, inventory control, safety and compliance, and responsive guest service for VIPs.

Qualifications

• Excellent communication and strong interpersonal skills.
• 3+ years total experience in a housekeeping and hotel operations.
• Direct supervisory/management experience over a union housekeeping team, or an equivalent combination of education and work experience.
• Must speak local language(s).
• Position may have additional qualifications per brand standard.

Responsibilities

• Managing, coaching, and developing a team dedicated to exceptional housekeeping and laundry standards
• Maintaining and ordering supplies and equipment – while minimizing waste – in support of our green initiatives
• Helping to refine and prepare budgets that help us maximize profitability
• Addressing special requests for guests, VIPs, repeat visitors and VIP Club members
• Assisting with deep cleaning projects and occasionally assisting your team during busy periods
• Educating all team members on the importance of remaining compliant with federal, state, and local laws and safety standards

Skills

Excellent communication

Interpersonal skills

3+ years housekeeping experience

Supervisory/management experience

Local language fluency

Job description

Kimpton Hotels & Restaurants seeks a Director of Housekeeping/Executive Housekeeper in New York to lead housekeeping and laundry operations and uphold our high guest-first standards. You will coach and develop a diverse team, ensure flawless rooms, and partner with leadership to drive quality and profitability.

The role covers budget refinement, inventory control, safety and compliance, and responsive guest service for VIPs.