Executive Housekeeper / Housekeeping Manager

DoubleTree by Hilton Hotel Chicago - North Shore Conference Center; Skokie (IL); On-site; USD 63,000 - 67,000; Full time

Benefits offered by this job

Bonus Eligible

401(k)

Health, Dental, Vision & LifeInsurance

Voluntary Insurance Options

TEAM Member & Travel Discounts

Vacation, Wellness & Holiday Pay

Career Advancement Opportunities

Job summary

DoubleTree by Hilton Hotel Chicago - North Shore Conference Center is seeking an Executive Housekeeper / Housekeeping Manager to lead daily housekeeping operations and develop a high-performing team. You will ensure rooms, public areas, and laundry meet the brand’s standards and guest expectations.

The ideal candidate has 3+ years in branded luxury hotel housekeeping leadership, strong organizational skills, and a hands-on management style.

Qualifications

• 3+ years of housekeeping leadership experience in a branded or luxury hotel.
• Proven experience supervising, training, and developing a housekeeping team.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal skills.
• Strong attention to detail and commitment to cleanliness.
• Ability to lift up to 50 pounds and manage a flexible schedule.

Responsibilities

• Lead, supervise, train, and motivate the HOUSEKEEPING TEAM.
• Oversee daily operations for guest rooms, public areas, laundry, and supplies.
• Conduct inspections to ensure cleanliness and presentation meet standards.
• Develop daily schedules and staffing based on occupancy and needs.
• Monitor productivity, guest satisfaction, and quality of service.
• Coach associates and address performance issues as needed.
• Manage inventory, supplies, and ordering while ensuring safety.

Skills

Housekeeping leadership

Staff supervision

Training & development

Organizational skills

Communication

Attention to detail

Multi-tasking

Guest service

Chemicals knowledge

Lifting 50 lbs

Flexible schedule

Bilingual English/Spanish

Job description

Lead the TEAM. Set the Standard. Make an Impact.

About Us

Our TEAM culture motivates and encourages each individual member to achieve “MORE” in daily life and prosper in their career with a company that values them. Our hope is that each day you will uncover new reasons to love what you do!

T.E.A.M. = Together Everyone Achieves More

About the Role

As the Executive Housekeeper / Housekeeping Manager, you will lead the day-to-day operations of the Housekeeping Department and play a critical role in creating an exceptional guest experience.

You will be responsible for leading and developing the housekeeping TEAM, maintaining high standards of cleanliness and presentation, managing daily operations, and ensuring the department consistently meets guest, brand, and business expectations.

This position is ideal for an experienced, hands-on hospitality leader who is organized, detail-oriented, confident managing a team, and takes pride in maintaining exceptional standards.

What You’ll Be Responsible For

• Lead, supervise, train, and motivate the Housekeeping TEAM
• Oversee daily operations for guest rooms, public areas, laundry, and housekeeping supplies
• Conduct room and public-area inspections to ensure cleanliness and presentation meet standards
• Develop daily schedules and manage staffing based on hotel occupancy and business needs
• Monitor productivity, quality, and guest satisfaction
• Coach associates and address performance issues when necessary
• Manage housekeeping inventory, supplies, and ordering
• Ensure proper use, storage, and handling of cleaning chemicals and equipment
• Partner with Front Office, Maintenance, and other departments to ensure smooth hotel operations
• Respond to and resolve housekeeping-related guest concerns professionally and promptly
• Manage labor and departmental expenses while maintaining service standards
• Ensure compliance with hotel, brand, safety, sanitation, and OSHA standards
• Create a positive, accountable, and TEAM-oriented work environment

What We’re Looking For

We're looking for someone who can lead by example, hold high standards, and develop a strong housekeeping TEAM.

Required Qualifications

• 3+ years of housekeeping leadership experience in a branded or luxury hotel
• Proven experience supervising, training, and developing a housekeeping team
• Strong organizational and time-management skills
• Excellent communication and interpersonal skills
• Strong attention to detail and commitment to cleanliness
• Ability to prioritize and manage multiple responsibilities in a fast-paced environment
• Ability to effectively communicate with guests, associates, and department leaders
• Knowledge of cleaning chemicals, proper storage, handling, and disposal
• Ability to lift and carry up to 50 pounds
• Flexible schedule, including weekends and holidays as needed

Preferred Qualifications

• Bilingual English/Spanish
• Experience with hotel housekeeping systems and brand standards
• Experience managing labor, inventory, and departmental budgets

Why Join Our TEAM?

We believe in investing in our people and providing opportunities to build a long-term hospitality career.

TEAM Benefits

• Bonus Eligible
• 401(k)
• Health, Dental, Vision & Life Insurance
• Voluntary Insurance Options
• TEAM Member & Travel Discounts
• Vacation, Wellness & Holiday Pay
• Career Advancement Opportunities

Full-time positions are benefits eligible, including paid time off, travel discounts, medical coverage, and additional insurance options.

Compensation

$63,000–$67,000 annually, depending on experience

If you’re an experienced housekeeping leader who takes pride in cleanliness, consistency, team development, and exceptional guest service, we want to hear from you.

T.E.A.M. — Together Everyone Achieves More.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and complete Form I-9 upon hire.

Source: Hospitality Online