Executive Housekeeper

Embassy Suites by Hilton Chicago Downtown River North; Chicago (IL); On-site; USD 66,000 - 84,000; Full time

Benefits offered by this job

Bonus eligible

401k

Health/Dental/Vision/Life/Voluntary

Team and Travel Discounts

Vacation/Well/Holiday Pay

Career Advancement Opportunity

Job summary

Embassy Suites by Hilton Chicago Downtown River North is seeking a Housekeeping Manager to lead daily housekeeping operations, including rooms, public areas, and laundry. You will supervise the housekeeping team, uphold brand standards, and ensure guest satisfaction through excellence in cleanliness and presentation.

The ideal candidate has 3+ years in a brand or luxury hotel, strong leadership and communication skills, and flexibility to work weekends and holidays.

Qualifications

• 3+ years’ experience in a brand or luxury brand hotel.
• Bi-lingual (English and Spanish speaking) is a plus.
• Excellent communication and interpersonal skills.
• Strong organizational and time management skills.
• Ability to lift and carry up to 50 pounds.
• Flexibility to work weekends and holidays as needed.
• Knowledge of cleaning chemicals, proper storage, and disposal methods.

Responsibilities

• Direct, supervise, and coordinate daily housekeeping department activities.
• Ensure smooth operations for rooms, public areas, laundry and supplies.
• Maintain highest cleanliness, presentation, and efficiency while adhering to brand standards.
• Lead with attention to detail and effectively interact with department heads, guests and team members.

Job description

About Us:

Our TEAM culture motivates and encourages each individual member to achieve “MORE” in daily life and prosper in their career with a company that values them. Our hope is that each day you will uncover new reasons to love what you do!

T.E.A.M = Together Everyone Achieves More

About the Role:

As Housekeeping Manager you will mentor our ambitious TEAM ensuring outstanding guest service and cleanliness. You will be responsible for the hotel's Housekeeping operations and ensuring the housekeeping TEAM meets business needs and delivers outstanding service and performance.

TEAM Benefits:

• Bonus eligible
• 401k
• Health/Dental/Vision/Life/Voluntary Insurance
• TEAM and Travel Discounts
• Vacation/Well/Holiday Pay
• Career Advancement Opportunity

Full-Time positions are benefits eligible including time off, travel discounts, medical and other insurance options are also available.

Travel Discounts- With multiple brands and thousands of locations around the world, TEAM are eligible for special travel discounts and sometimes even F&B discounts! Get away to relax, visit family or see the World!

Responsibilities:

The Housekeeping Manager is responsible for directing, supervising, and coordinating the daily activities of the housekeeping department, along with ensuring smooth operations, including rooms, public areas, laundry, and supplies. You will be expected to maintain the highest cleanliness, presentation, and efficiency level while adhering to brand standards and achieving guest satisfaction. This position requires strong attention to detail, leadership skills, organizational skills, time management skills, and the ability to effectively deal with department heads, guests, and team members.

Requirements:

• Prior 3+ years’ experience in a brand or luxury brand hotel
• Prior work experience is required and Bi-lingual (English and Spanish speaking) is a plus
• Excellent communication and interpersonal skills
• Strong organizational and time management skills
• Ability to work well under pressure and meet deadlines
• Knowledge of cleaning chemicals, proper storage, and disposal methods
• Ability to lift and carry up to 50 pounds
• Flexibility to work weekends and holidays as needed

$75,000 annual salary

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form (Form I-9) upon hire.

Source: Hospitality Online