Executive Housekeeper

SpringHill Suites Elizabethtown; Elizabethtown (KY); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive pay

Health, Dental, Vision & Life Insurance

Paid Time Off (PTO)

Free Telehealth

Franchise Travel Benefits

401(k) plan

Daily Pay

Supportive team environment

Job summary

SpringHill Suites Elizabethtown is seeking an Executive Housekeeper to lead the housekeeping team. The role involves managing daily operations, conducting inspections, staff training, and ensuring an exceptional guest experience. Successful candidates will have 1-2 years of supervisory experience in housekeeping, strong communication skills, and a passion for hospitality. This position promises a collaborative work environment with comprehensive benefits including health insurance and paid time off.

Qualifications

• 1–2 years of housekeeping supervisory experience is required.
• Strong communication skills are necessary for professional interaction.
• Ability to lift up to 25 lbs and stand for the majority of the shift.

Responsibilities

• Lead and manage housekeeping staff to deliver a clean experience.
• Conduct inspections of clean rooms and common areas.
• Train new staff and perform performance reviews.

Skills

Guest service background

Positive attitude

Attention to detail

Organizational skills

Leadership

Job description

Executive Housekeeper

Lead with Heart. Inspire Your Team. Set the Standard.

We are looking for an Executive Housekeeper to lead our housekeeping department and deliver a clean, welcoming, and memorable experience for every guest. This role is ideal for someone who leads with positivity, organization, and accountability.

What We Offer

• Competitive pay (based on experience)
• Health, Dental, Vision & Life Insurance
• Paid Time Off (PTO)
• Free Telehealth
• Franchise Travel Benefits
• 401(k) plan
• Daily Pay
• A supportive team and a company that values leadership & growth

What You’ll Do

• Assign rooms and staffing based on availability and workload
• Coordinate daily with Front Desk and Maintenance
• Conduct daily hotel walk-throughs of rooms, common areas, parking lot, sidewalks, and trash areas
• Ensure adequate linens and supplies for daily and overnight needs
• Monitor timeclock usage to ensure accurate scheduling
• Inspect all cleaned rooms and update room status in the system
• Ensure all issues are corrected before rooms are released to the Front Desk
• Review room productivity and assist with performance evaluations
• Train new housekeepers through hands‑on demonstration and feedback
• Lead by example to promote efficiency, professionalism, and pride in work
• Complete performance reviews and handle corrective action or terminations when necessary
• Manage housekeeping storage areas and inventory (secure, stocked, and organized)
• Ensure carts are clean, stocked, and properly labeled
• Maintain Lost & Found logs and procedures
• Complete all required brand, hospital, bloodborne pathogen, and bed bug training
• Follow all company policies, procedures, and standards

What We’re Looking For

• 1–2 years of housekeeping supervisory experience
• 3–5 years of hospitality experience preferred
• Strong guest service background
• Positive attitude with professional verbal communication
• Excellent attention to detail and organizational skills
• A true team player who leads calmly and confidently
• Ability to lift, push, pull, or carry up to 25 lbs.
• Ability to stand and walk for up to 100% of the shift

Guest Experience Expectations

• Respond promptly and professionally to guest questions or concerns
• Maintain a calm, positive demeanor at all times
• Greet guests with eye contact, a smile, and genuine hospitality
• Take initiative to assist guests whenever possible

Equal Opportunity Employer

We are committed to creating an inclusive workplace and providing equal employment opportunities to all applicants and team members.

Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.