Executive Housekeeper

The Crescent Hotels Group; San Antonio (TX); On-site; USD 45,000 - 60,000; Full time

Job summary

The Crescent Hotels Group seeks an Executive Housekeeper for the St. Anthony Hotel in San Antonio. This role involves supervising housekeeping staff, ensuring cleanliness, managing budgets, and providing excellent guest satisfaction. Candidates must have at least 2 years of experience in a leadership role and should speak Spanish. A commitment to team communication and quality assurance is essential.

Benefits

Highly competitive wages

Exceptional benefits plan

401K matching program

Flexible scheduling

Discounts on managed properties

Qualifications

• At least 2+ years' experience in a rooms division leadership role.
• Ability to work flexible shifts including evenings, weekends, and holidays.
• Organized and works with a sense of urgency.

Responsibilities

• Supervise daily housekeeping operations to ensure cleanliness and guest satisfaction.
• Manage finances of housekeeping and laundry operations including budget controls.
• Interview, hire and train housekeeping staff.

Skills

Organization

Guest Satisfaction

Communication

Team Leadership

Spanish

Job description

Description

Situated in the heart of downtown, overlooking Travis Park, the AAA Four Diamond, St. Anthony Hotel offers easy access to the trendy restaurants and historical landmarks in San Antonio, Texas. St. Anthony, a Luxury Collection Hotel San Antonio, opened in 1909 and has been designated a national historic site. Our luxury hotel in San Antonio embodies old-world splendor with touches like Italian marble and Corinthian columns. Come make history with this luxury San Antonio hotel.

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

We are committed to providing you with:

• Highly competitive wages
• An exceptional benefit plan for eligible associates & your family members
• 401K matching program for eligible associates
• Flexible scheduling to allow you to focus on what is important to you
• Discounts with our Crescent managed properties in North America for you & your family members

The Executive Housekeeper will supervise the daily operations of the housekeeping staff to ensure the highest levels or cleanliness, and guest satisfaction are maintained.

What will you be doing?

• Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate.
• Provide clear direction in assigning and instructing housekeeping and laundry staff in details of work.
• Plan, organize, and monitor staff activities to ensure compliance with quality assurance standards set by hotel, which requires continuous visual inspection of guest rooms and public space areas including restaurants, lounges, meeting rooms, etc.
• Manage finances of housekeeping and laundry operations including budget and inventory controls. Analyze data and compile reports on expenditures, wages, labor, supplies etc. in relation to hotel financial forecasts and budget. Establish and maintain adequate supplies for efficient operation of department.
• Distribute and delegate work load to guarantee maximum production and guest satisfaction with minimum outlay of expenses in terms of labor and materials. Monitor house count and make staffing adjustments accordingly.
• Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for employees and ensuring proper labeling of hazardous supplies in accordance with hotel hazard communication program.
• Plan and conduct staff meetings. Attend various other related meetings to obtain and disseminate pertinent information.
• Evaluate condition of furniture, fixtures, decor, etc. Make recommendations and assist in the coordination of rehab projects. Communicate both verbally and in writing to provide clear direction to staff.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

What is required?

• At least 2+ years' experience in a rooms division leadership role.
• Must be able to work flexible shifts that include evening, weekends, and holidays.
• The ideal candidate will be organized and able to work with a sense of urgency and seeking guest satisfaction.
• Must be able to speak Spanish.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

Source: Crescent Hotels & Resorts