Executive Housekeeper

New Albany Country Club; New Albany (OH); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

New Albany Country Club seeks an Executive Housekeeper to lead the housekeeping operation across the property. The role involves supervising staff, assigning duties, and coordinating schedules to ensure top-tier cleanliness and guest satisfaction.

The position requires overseeing training, enforcing policies, and communicating with other departments. Hilton experience is noted as preferred in the job notes.

Qualifications

• Hilton experience preferred.

Responsibilities

• Obtain list of rooms to be cleaned and list of prospective check-outs or discharges to prepare work assignments.
• Assign housekeeping staff their duties and inspects work for conformance to prescribed standards of cleanliness.
• Schedule adequate staff according to hotel occupancy.
• Assist with training new employees in accordance with the hotel’s policies.
• Advise employees of new company policies and ensures compliance.
• Organize staff meetings to inform employees on new policy changes or company update.
• Maintain open lines of communication with other departments to ensure guest satisfaction.
• Maintain record of employees' work hours to calculate payroll checks.
• Ensure compliance with safety and sanitation standards.
• Order cleaning supplies and maintain an adequate inventory of essential supplies.

Job description

Benefits

• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

The Executive Housekeeper is responsible for all duties of the housekeeping operation and cleanliness in all areas of the property. Oversees the work of the housekeeping staff, assigning tasks to employees, and makes cleaning suggestions to help improve service. Proposes and assists in the resolution of guest complaints regarding cleanliness. The Executive Housekeeper trains new employees and ensures work schedules are coordinated.

Responsibilities

• Obtain list of rooms to be cleaned and list of prospective check-outs or discharges to prepare work assignments
• Assign housekeeping staff their duties and inspects work for conformance to prescribed standards of cleanliness
• Schedule adequate staff according to hotel occupancy
• Assist with training new employees in accordance with the hotel’s policies
• Advise employees of new company policies and ensures compliance
• Organize staff meetings to inform employees on new policy changes or company update
• Maintain open lines of communication with other departments to ensure guest satisfaction
• Maintain record of employees' work hours to calculate payroll checks
• Ensure compliance with safety and sanitation standards
• Order cleaning supplies and maintain an adequate inventory of essential supplies

NOTE: Hilton experience preferred.