Executive Housekeeper

HRI Hospitality; Nashville (TN); On-site; USD 60,000 - 85,000; Full time

Job summary

Hilton Tempo in Nashville, TN, seeks an Executive Housekeeper to lead daily housekeeping operations across guest rooms and public spaces, ensuring brand cleanliness standards and guest satisfaction. The role oversees staffing, training, scheduling, performance evaluations; manages inventories of linens and supplies; and collaborates with Laundry, Front Office and Maintenance to ensure room readiness.

Candidates should have 3–5 years in housekeeping, 2+ years in supervision, and familiarity with

Qualifications

• High school diploma or equivalent required; hospitality management degree preferred.
• 3–5 years housekeeping experience in hotel/resort; 2+ years supervisory/management experience.
• Experience with property management or housekeeping systems (OnQ, Opera, HotSOS, or similar) preferred.

Responsibilities

• Direct and oversee daily housekeeping operations, ensuring guest rooms and public spaces meet brand cleanliness standards.
• Hire, train, schedule, and evaluate housekeeping staff.
• Conduct regular room and public area inspections for quality assurance.
• Maintain linen, supplies, and equipment inventories; oversee ordering and cost control.
• Monitor departmental labor, productivity, and budget adherence.
• Collaborate with Laundry, Front Office and Maintenance to ensure efficient room readiness.
• Respond promptly to guest concerns and service requests; resolve issues professionally.
• Ensure compliance with company policies, brand standards, and safety regulations.
• Implement and maintain housekeeping procedures, checklists, and standards.
• Participate in management meetings and provide operational reporting as required.
• Perform additional duties as assigned.

Skills

Leadership

Communication

Organizational skills

Time management

OSHA safety

MS Office

Labor cost control

Education

High school diploma

Hospitality management degree

Tools

OnQ

Opera

HotSOS

Job description

306 rooms | 12,000 sq. ft. meeting/event space

Amenities: multiple on-site restaurants, unique social lounge, roof-top outdoor pool with bar, fitness center, concierge.

With a modern, lifestyle focus in the heart of Nashville, Hilton Tempo offers an engaging environment for hospitality professionals who thrive on energetic guest experiences and creative operational challenges. Located near Music Row and within walking distance of the city’s vibrant entertainment, dining, and cultural scene, the hotel provides a dynamic urban setting where leaders can shape memorable stays for both business and leisure travelers.

The Executive Housekeeper oversees all housekeeping operations to ensure the highest levels of cleanliness, organization, safety, and guest satisfaction. This role manages staffing, training, and productivity; maintains supply and linen inventories; ensures compliance with brand and company standards; and partners with other hotel departments to deliver an exceptional guest experience.

JOB DESCRIPTION

Job Title : Executive Housekeeper

Departments: Housekeeping

Supervision Exercised: Housekeeping Department

Supervision Received: General Manager

MINIMUM REQUIREMENTS

Education

• High school diploma or equivalent required.
• Associate or bachelor's degree in Hospitality Management or related field preferred.

Experience

• Minimum 3-5 years of housekeeping experience in a hotel or resort environment.
• Minimum 2 years in a supervisory or management role required.
• Experience with property management or housekeeping systems (OnQ, Opera, HotSOS, or similar) preferred.

Skills & Knowledge

• Strong leadership and team development skills.
• Excellent communication and interpersonal abilities.
• Exceptional organizational and time management skills.
• Knowledge of cleaning procedures, chemical handling, and OSHA safety standards.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to analyze productivity, manage labor costs, and control inventory levels.
• Flexibility to work varying schedules, including weekends and holidays.

Job Duties & Responsibilities

• Direct and oversee daily housekeeping operations, ensuring guest rooms and public spaces meet brand cleanliness standards.
• Manage hiring, training, scheduling, and performance evaluations for housekeeping staff.
• Conduct regular room and public area inspections for quality assurance.
• Maintain inventory of linens, supplies, and equipment; oversee ordering and cost control.
• Monitor departmental labor, productivity, and budget adherence.
• Collaborate with Laundry, Front Office and Maintenance to ensure efficient room readiness.
• Respond promptly to guest concerns and service requests and resolve issues professionally.
• Ensure compliance with company policies, brand standards, and safety regulations.
• Implement and maintain housekeeping procedures, checklists, and operational standards.
• Participate in management meetings and provide operational reporting as required.
• Perform additional duties as assigned by management.

HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-related requirements_._