EXECUTIVE HOUSEKEEPER

Donohoe Hospitality Services; Baltimore (MD); On-site; USD 35,000 - 65,000; Full time

Job summary

An exciting opportunity awaits at a vibrant hotel where you can lead the housekeeping team to create exceptional guest experiences. As the Executive Housekeeper, you will oversee daily operations, ensuring all areas meet the highest cleanliness standards. Your role will involve training and motivating a diverse team, managing budgets, and collaborating with other departments to enhance service delivery. This dynamic environment offers the chance to grow your career while making a meaningful impact in hospitality. Join a supportive team that values your contributions and embark on a rewarding journey in the heart of Baltimore!

Benefits

Health insurance

Dental insurance

Vision insurance

Paid time off

Hotel room discounts

Daily pay access

Qualifications

• Proven supervisory experience in housekeeping.
• Ability to train and motivate a diverse team.

Responsibilities

• Oversee daily operations of housekeeping and laundry services.
• Manage staff performance and ensure cleanliness standards.

Skills

Multitasking

Fast-paced environment adaptability

Education

Supervisory housekeeping experience

Experience in training and mentoring staff

Job description

Canopy by Hilton Baltimore | Harbor Point Hotel

is looking for bright talent to model Hilton's vision: "To fill the earth with the light and warmth of hospitality."

EXECUTIVE HOUSEKEEPER | LEAD TIDENESS ENTHUSIAST

At Canopy Baltimore Harbor Point, we are on an exhilarating mission to discover the most talented and experienced professionals in the hospitality industry. We invite you to explore our thrilling career opportunities and join our dynamic and welcoming team. Here, you will have the chance to grow, thrive, and make a meaningful impact in a supportive and inclusive environment. Apply today and embark on an exciting journey with us! Let's create unforgettable experiences together!

Position Summary:

Oversee and manage the comprehensive daily operations of the hotel's housekeeping and laundry services, ensuring that all tasks are executed efficiently and to the highest standards. This includes supervising staff, maintaining cleanliness and orderliness throughout the property, and ensuring that all guest rooms and public areas meet our exceptional standards of cleanliness and presentation. Additionally, you will be responsible for coordinating with other departments to ensure seamless service delivery and guest satisfaction.

Essential Functions:

• Maintain all hotel standards while staying within agreed budgets for guest and cleaning supplies, salaries, and departmental costs.
• Collaborate with relevant department heads and managers to ensure the smooth and efficient running of the housekeeping department.
• Monitor the condition and maintenance of all accommodation and public areas.
• Order and purchase all related cleaning chemicals and materials.
• Manage stock levels, stock taking, and control of linen room and uniform departments.
• Hire, train, and motivate department personnel. Conduct performance appraisals.
• Train staff in the appropriate use of supplies, cleaning agents, and equipment.
• Coordinate with other departments to fulfill guests' special needs.
• Administer the guest lost and found program.
• Assist the General Manager in resolving guest complaints concerning the Housekeeping Department.
• Communicate room status changes to the Front Desk.

Additional Responsibilities:

• Adhere to all work rules, procedures, and policies established by the hotel, including those in the employee handbook.

Education and Experience:

• Experience in training, supervising, and mentoring multicultural and multilingual staff.
• Previous supervisory housekeeping experience.

Skills and Abilities:

• Ability to handle multiple tasks simultaneously.
• Ability to work in a fast-paced environment.

Donohoe Hospitality Services is pleased to offer employees a comprehensive Benefits Package that includes health, dental, and vision insurance, leaves of absence, retirement plans, paid time off, hotel room discounts, and MORE! *minimum 32 hours/week to qualify

We also offer daily pay access where you can receive your earnings on the same day you work, empowering you to manage your finances easily and confidently.

If you're ready to bring your energy and skills to a team dedicated to delivering exceptional guest experiences, we want to hear from you! Apply today and be a key player in creating memorable moments for our guests.