Assistant General Manager Food Court - MGM National Harbor

MGM Resorts International; Harbor (OR); On-site; USD 62,000 - 83,000; Full time

Benefits offered by this job

Wellness incentive programs

Discounts on hotel, F&B, retail, and a

Free meals in employee dining

Free parking on and off shift

Health & Income Protection benefits

Professional development and community

Job summary

MGM Resorts International is hiring an Assistant General Manager at National Harbor, MD. This role oversees a vibrant mix of outlets including a national market food hall and a patisserie, plus In-Room Dining, ensuring top service and operational excellence.

Lead a diverse team, drive labor and budget performance, partner with the General Manager on strategic goals, and maintain the highest standards of guest satisfaction and safety across all venues.

Qualifications

• Must be 21 years of age or older.
• High school diploma or GED.
• At least 2 years of prior relevant experience.
• Prior restaurant management experience within a multi-outlet, high-volume QSR/concessions setting.

Responsibilities

• Lead and manage daily operations across multiple outlets.
• Labor scheduling and financial performance oversight.
• Inspire, train, and develop a service-focused team.
• Partner with General Manager to execute strategic goals and provide staff feedback.
• Ensure compliance with health, safety, and cleanliness standards.
• Collaborate with culinary teams to deliver seamless service.
• Act as a point of contact for guest interactions and service recovery.

Skills

Leadership

People management

Operations oversight

Education

High school diploma or GED

Job description

National Harbor, Maryland

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As the Assistant General Manager, you'll help lead a fast-paced, multi-outlet environment that includes the National Market -a vibrant, open-concept food hall with five upscale quick-service venues-and the Bellagio Patisserie , a French-inspired patisserie known for artisanal pastries, hand-crafted chocolates, and freshly brewed coffee. This role also oversees In-Room Dining , making it a unique opportunity to impact a full spectrum of guest experiences across quick service, gourmet, and private dining. Your leadership will ensure smooth day-to-day operations, guest satisfaction, team development, and operational excellence.

THE DAY-TO-DAY:

• Lead and manage daily operations, labor scheduling, and financial performance across multiple outlets.
• Inspire, train, and develop a service-focused team, supporting a culture of excellence and inclusion.
• Partner with the General Manager to execute strategic goals, deliver performance feedback for staff and ensure that guest service standards are being met.
• Ensure compliance with health, safety, and cleanliness standards.
• Collaborate with culinary teams to deliver seamless service and memorable dining experiences.
• Act as a key point of contact for guest interactions, managing service recovery and continuous improvement.

THE IDEAL CANDIDATE:

• Must be 21 years of age or older.
• High school diploma or GED.
• At least 2 years of prior relevant experience.
• Prior restaurant management experience preferred within a multi outlet, high-volume/quick service restaurant (QSR) operations and/or concessions setting.

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally.
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on travel, electronics, online shopping, and more.
• Free meals in our employee dining room.
• Free parking on and off shift.
• Health & Income Protection benefits (for eligible employees).
• Professional and personal development through programs, networking opportunities, and community involvement.

Pay Range:

The pay range for this role is:

$62,300.00 - $83,100.00

This range represents a good faith estimate of the salary range that MGM reasonably expects to pay for the position upon hire. The actual salary offer will take into account a wide range of factors, including location.

This position is eligible to participate in the Company's incentive plan.

Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.