Executive Front Desk & Guest Experience Lead

The Connor Group; South Dayton (OH); On-site; USD 42,000 - 52,000; Full time

Job summary

The Connor Group in Dayton, OH is seeking a polished and organized front desk receptionist to serve as the face and voice of the company. You will greet callers and lobby visitors with warmth and executive presence, handling inquiries with discretion and professionalism.

Minimum 2 years in an administrative/front-desk role is required, along with exceptional written and verbal communication skills and a proven track record of reliable, customer-focused service.

Qualifications

• Greet callers and lobby visitors with warmth, confidence, and executive presence.
• Exceptional verbal and written communication skills.
• Minimum 2 years of experience in an administrative, reception, or front-desk role.
• Highly organized and dependable with outstanding customer service.
• Stays calm, discreet, and professional when resolving conflicts, de-escalating difficult callers, or managing unexpected visitors.

Skills

Customer service

Organized

Communication skills

Self-starter

De-escalation

Job description

The Connor Group in Dayton, OH is seeking a polished and organized front desk receptionist to serve as the face and voice of the company. You will greet callers and lobby visitors with warmth and executive presence, handling inquiries with discretion and professionalism.

Minimum 2 years in an administrative/front-desk role is required, along with exceptional written and verbal communication skills and a proven track record of reliable, customer-focused service.