Executive Front Desk Concierge

Oak View Group; Miami Beach (FL); On-site; USD 22,000 - 23,000; Part time

Job summary

Oak View Group in Miami Beach is seeking a Receptionist to be the first point of contact for the MBCC Executive Offices. You will provide exceptional customer service, greet visitors, handle calls, perform light clerical tasks, and help maintain a professional, welcoming front desk environment.

The role is part-time with an hourly rate of $15.75–$16.75, offering benefits such as a 401(k) plan and matching. The position remains open until February 12, 2027. Fluency in English/Spanish is preferred.

Qualifications

• High school diploma, GED, or equivalent is preferred.
• 1+ years of experience in reception, front-desk operations, customer service, or administrative support involving duties relevant to this position.
• Relevant education or training in office administration, business, hospitality, or a related field may be considered in lieu of some or all of the required experience when it demonstrates preparation for the customer service and administrative duties of this position.

Responsibilities

• Serve as the primary contact for incoming calls; answer, screen, and route calls and messages promptly and professionally.
• Greet, direct, and assist visitors, contractors, and clients entering the MBCC executive offices.
• Handle visitor access procedures, including temporary badges, and log guest information.
• Maintain a professional and orderly front desk area and lobby environment.
• Support the cleanliness and organization of the executive office spaces, including but not limited to board and conference rooms, break rooms, and resource centers.
• Receive, sort, and distribute incoming mail and deliveries.
• Assist with scheduling and coordination of internal meetings, trainings, and visitor appointments.
• Perform data entry, filing, document preparation, and clerical duties.
• Uphold confidentiality, professionalism, and excellent customer service in all interactions.
• Serve as a liaison between MBCC departments, City of Miami Beach personnel, the Greater Miami Convention & Visitor Bureau, and on-site contract partners/vendors as directed.
• Provide general administrative support to the project manager, including assisting with meeting coordination, calendar updates, document preparation, internal communications, and support of employee engagement initiatives.
• May need to operate the venue golf cart as needed.
• Perform other duties as assigned by the project manager.

Skills

Interpersonal skills

Customer service

Organizational skills

Oral and written communication

Teamwork

Bilingual English/Spanish

Independent work

Education

High school diploma or GED

Tools

Microsoft Office

Word

Excel

PowerPoint

Outlook

SharePoint

Job description

Oak View Group in Miami Beach is seeking a Receptionist to be the first point of contact for the MBCC Executive Offices. You will provide exceptional customer service, greet visitors, handle calls, perform light clerical tasks, and help maintain a professional, welcoming front desk environment.

The role is part-time with an hourly rate of $15.75–$16.75, offering benefits such as a 401(k) plan and matching. The position remains open until February 12, 2027. Fluency in English/Spanish is preferred.