Senior IT Infrastructure Project Manager

IDR, Inc.; San Francisco (CA); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Competitive compensation

Full benefits (Medical, Vision, Dental

Industry-leading organization

Job summary

IDR, Inc. is seeking a Senior IT Infrastructure Project Manager to lead complex, customer-facing IT infrastructure projects in San Francisco, CA. The role emphasizes financial accountability, hands-on delivery, and strong client communication in a professional services setting.

You will manage end-to-end project delivery, budgets, and multi-disciplinary teams while mitigating risks and ensuring customer satisfaction and profitability.

Qualifications

• 7+ years of project management experience in IT infrastructure or related tech environments.
• Proven experience managing revenue-generating projects for external clients.
• Strong financial, budgeting, forecasting and cost-control skills.
• Excellent client-facing communication and stakeholder-management abilities.
• Ability to lead multiple complex projects simultaneously.
• Strong leadership and problem-solving skills.

Responsibilities

• Lead end-to-end delivery of complex IT infrastructure and tech services projects for external clients.
• Own project budgets, forecasts, revenue, profitability and margins.
• Identify and mitigate cost overruns, scope creep and financial risks.
• Be the primary client liaison, managing expectations and communications.
• Develop detailed project plans, schedules, resource allocations, risk logs, and status reports.
• Coordinate internal teams, vendors, and customer stakeholders throughout delivery.
• Oversee data center infrastructure, networking, cabling, low-voltage systems, and related tech.

Job description

IDR is seeking a Senior IT Infrastructure Project Manager to join one of our top clients for an opportunity in San Francisco, CA. This role focuses on leading complex, customer-facing IT infrastructure and technology services projects within a professional services environment. The ideal candidate brings strong commercial and financial accountability alongside hands-on project delivery expertise and excellent client communication skills.

Position Overview for the Senior IT Infrastructure Project Manager :

Lead end-to-end delivery of complex, customer-facing IT infrastructure and technology services projects, ensuring alignment with scope, timelines, budgets, and customer expectations.

Manage project financials, including budgets, forecasting, revenue, profitability, resource costs, and margin performance.

Proactively identify and address cost overruns, margin erosion, scope creep, and financial risks, including managing change orders.

Serve as the primary customer point of contact, managing stakeholder relationships, expectations, and project communications.

Develop and maintain project plans, schedules, resource allocations, risk/issue logs, and status reporting.

Coordinate internal engineering teams, technical resources, vendors, subcontractors, and customer stakeholders throughout project delivery.

Oversee technical implementations involving data center infrastructure, networking, structured cabling, low-voltage systems, or related technologies.

Partner with sales, finance, and delivery leadership to ensure successful project execution and financial performance.

Requirements for the Senior IT Infrastructure Project Manager ::

7+ years of project management experience within IT infrastructure, professional services, systems integration, or related technical environments.

Proven experience managing revenue-generating projects for external customers, rather than solely internal IT initiatives.

Strong financial/commercial project management experience, including budget ownership, profitability, margin management, forecasting, and cost controls.

Demonstrated experience identifying and managing scope creep, change orders, financial risks, and margin erosion.

Experience delivering complex IT infrastructure, networking, data center, low-voltage, or related technology implementation projects.

Strong client-facing communication, stakeholder management, problem-solving, and leadership skills.

Ability to independently manage multiple projects while balancing technical delivery, customer satisfaction, and financial performance.

Preferred Qualifications:

Experience within an IT professional services organization, managed services provider, or systems integrator.

Data center infrastructure deployments, network implementations, structured cabling, fiber installations, or low-voltage project experience.

Experience managing electrical/construction-related infrastructure projects involving technical installations.

ServiceNow consulting or implementation project experience, including configuration, customization, and deployment.

Familiarity with ServiceNow Strategic Portfolio Management (SPM).

Experience supporting enterprise or public sector customers.

PMP certification or equivalent project management certification.

Bachelor's degree in Business, IT, Engineering, or a related field.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row.