Executive Education Programs Coordinator

Harvard Business School; Boston (MA); Hybrid; USD 60,000 - 80,000; Full time

Job summary

Harvard Business School Executive Education seeks a Program Coordinator to support delivery of Open Enrollment, Global and Custom programs. You will coordinate logistics, support on-site and virtual sessions, and ensure smooth day-to-day operations for your portfolio.

Collaborating with faculty and cross-functional teams, you will manage schedules, materials, and participant communications, including online sessions through Zoom and the HBS platform, while building strong client relationships.

Qualifications

• 3+ years of experience in customer service-oriented and/or administrative support role(s).
• Education beyond high school may count toward experience.
• Microsoft Office (Word, Excel, PowerPoint, Outlook) experience is a must.

Responsibilities

• Work closely with faculty to confirm session details, coordinate program material, arrange IT and AV needs, and provide classroom support when programs are in session.
• Be the primary contact for faculty and participants for all pre, during, and post program-related support.
• Coordinate and administer program schedules for domestic and international programs.
• Build and maintain participant websites for each program.
• Coordinate experiential learning exercises and team-building activities.
• Maintain records to document faculty material, participant feedback, schedules, vendors, and evaluations.

Skills

Customer service

Administrative support

Communication

Teamwork

Multitasking

Education

High school diploma

Tools

Microsoft Office

Job description

Harvard Business School Executive Education seeks a Program Coordinator to support delivery of Open Enrollment, Global and Custom programs. You will coordinate logistics, support on-site and virtual sessions, and ensure smooth day-to-day operations for your portfolio.

Collaborating with faculty and cross-functional teams, you will manage schedules, materials, and participant communications, including online sessions through Zoom and the HBS platform, while building strong client relationships.