Executive eDiscovery Programs Manager

CGS Federal (Contact Government Services)

Atlanta (GA)

On-site

USD 120,000 - 180,000

Full time

24 hours ago
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Benefits offered by this job

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
401k
PTO

Job summary

CGS Federal (Contact Government Services) seeks an experienced eDiscovery Program Manager to lead a dynamic team in support of government accounts. The role emphasizes program oversight, staff mentoring, and collaboration with legal, IT, and security units.

The position requires executive-level coordination, strong client communication, and the ability to drive process improvements across the program while ensuring timely deliverables and compliance with contract requirements.

Qualifications

  • Experience managing discovery program staff and contractors.
  • Coordinate administrative activities with FBI security, IT, and other units.
  • Maintain daily time entry and documentation practices.
  • Mentor new team members and address performance issues.
  • Communicate with clients and manage expectations.
  • Plan and track project schedules and deliverables.
  • Provide cost and staffing estimates for tasks and future work.
  • Support RFQ performance and quality assurance.

Responsibilities

  • Provide Discovery Program staff management support and contractors oversight.
  • Oversee administrative logistics for the contract; notify schedule changes and coverage.
  • Ensure daily time entry by contract staff.
  • Coordinate onboarding with FBI security, IT, and admin units.
  • Mentor and assist new team members; address issues promptly.
  • Communicate with clients to manage expectations and deliverables.
  • Develop and track schedules, milestones, and deliverables.
  • Assist with change requests and contract modifications.
  • Monitor system maintenance, backups, and logs; report findings.

Skills

Staff management
Client communication
Process improvement
Timekeeping
Program management
Change requests

Tools

Veritas eDiscovery
Microsoft Exchange
Windows Server

Job description

CGS Federal (Contact Government Services) seeks an experienced eDiscovery Program Manager to lead a dynamic team in support of government accounts. The role emphasizes program oversight, staff mentoring, and collaboration with legal, IT, and security units.

The position requires executive-level coordination, strong client communication, and the ability to drive process improvements across the program while ensuring timely deliverables and compliance with contract requirements.

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