Executive Director, Strategic Solutions & Performance

Compass Group USA; North Carolina; Vor Ort; USD 160.000 - 210.000; Vollzeit

Benefits dieser Stelle

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Zusammenfassung

Compass Group USA is seeking a Director for Strategic Solutions & Performance to lead the identification, quantification, and operationalization of opportunities that improve client value, financial performance, and competitive position. The role blends market intelligence, benchmarking, financial modeling, and solution design to translate data into stronger proposals and renewals.

This role requires approximately 50-75% travel and collaboration across operations, finance, sales, solutions,

Qualifikationen

• Bachelor’s degree in business, finance, operations, engineering, economics, or a related field; advanced degree preferred.

Aufgaben

• Develop benchmark-informed solutions for new business, renewals, expansions, transitions, and strategic client opportunities.
• Analyze labor, productivity, service levels, operating costs, scope, pricing, and performance data to identify uplift opportunities.
• Build financial models and scenarios that quantify the impact of staffing models, service design, technology, capital, process changes, and commercial terms.
• Partner with operations, finance, sales and growth, solutions, procurement, EHS, and subject matter experts to shape winning and executable solutions.
• Translate data center operating requirements into practical service models, including critical environments, technical infrastructure, maintenance, staffing, coverage, safety, and continuity considerations.
• Create clear executive-ready recommendations that distinguish assumptions, benchmarks, risks, investment requirements, and expected returns.
• Evaluate commercial and operational risks, including contract assumptions, escalation exposure, service level commitments, mobilization, contingencies, and client data dependencies.
• Establish reusable benchmarking frameworks, libraries, assumptions, and solution playbooks for Support Services and data center pursuits.
• Challenge legacy assumptions and identify where Compass Group can differentiate through operating discipline, talent strategy, technology, or service innovation.
• Support negotiations and transition planning by ensuring that proposed value is operationally credible and measurable.
• Lead operational validation and implementation handoff, establishing accountable owners, milestones, benefit targets, and measurement methods before launch.
• Create a benefits-realization framework with baselines, reporting cadence, ownership, corrective actions, and escalation procedures.
• Track realized uplifts after implementation and use results to improve future models, proposals, and account strategies.

Kenntnisse

Financial modeling

Executive communication

Stakeholder influence

Excel

PowerPoint

Travel readiness

Ausbildung

Bachelor’s degree

Advanced degree preferred

Tools

Business intelligence

Workforce analytics

Talent intelligence tools

Jobbeschreibung

Compass Group USA is seeking a Director for Strategic Solutions & Performance to lead the identification, quantification, and operationalization of opportunities that improve client value, financial performance, and competitive position. The role blends market intelligence, benchmarking, financial modeling, and solution design to translate data into stronger proposals and renewals.

This role requires approximately 50-75% travel and collaboration across operations, finance, sales, solutions,