Executive Director & Strategic Client Leader

Brown and Caldwell, Inc.; Walnut Creek (CA); On-site; USD 144,000 - 236,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Disability insurance

Life insurance

401(k) plan

Bonus eligibility

Tuition reimbursement

Paid time off

Job summary

Brown and Caldwell in Walnut Creek, CA seeks a Client Service Leader and Executive Director to shape multi-year growth for priority clients. You will lead advisory services, manage executive relationships, and oversee CSTs, ensuring profitable, high-quality delivery while aligning resources with strategic objectives.

You will spend time developing long-term client partnerships, expanding advisory offerings, and guiding governance and risk management across service lines.

Qualifications

• Bachelor’s degree in engineering, science, or equivalent.
• Masters or PhD preferred for senior leadership role.
• Water industry experience and executive leadership experience are preferred.
• Established California water network and board-level meeting attendance capability.
• Ability to mobilize multidisciplinary teams around strategic client objectives.
• Strong governance, risk, and portfolio management capabilities.

Responsibilities

• Define and lead enterprise-level growth strategies for Type I or II clients.
• Shape client business cases across service lines and geographies.
• Drive expansion into advisory services and new markets.
• Provide executive leadership and strategic direction to support client mission.
• Balance growth with margin, retention, and service diversification.
• Lead mature CSTs with enterprise visibility and accountability.
• Develop next-gen talent through coaching and sponsorship.
• Maintain executive-level relationships across client organizations.

Skills

Executive leadership

Strategic planning

Client relationship management

Growth strategy

Sales leadership

Pursuit strategy development

Communication

Education

Bachelor’s degree in engineering, science, or related field

Master’s degree preferred

Ph.D. preferred

Tools

AI-enabled tools

Job description

Brown and Caldwell in Walnut Creek, CA seeks a Client Service Leader and Executive Director to shape multi-year growth for priority clients. You will lead advisory services, manage executive relationships, and oversee CSTs, ensuring profitable, high-quality delivery while aligning resources with strategic objectives.

You will spend time developing long-term client partnerships, expanding advisory offerings, and guiding governance and risk management across service lines.