Strategic Client Growth Leader - Technology

Miningamigos; Walnut Creek (CA); Hybrid; USD 117,000 - 191,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Employee assistance program

Paid time off

Paid holidays

401(k) with employer match

Bonus eligibility

Employee referral bonuses

Tuition reimbursement

Pet insurance

Long-term care insurance

Job summary

Brown and Caldwell in Walnut Creek, CA, seeks a strategic Client Services Manager for the Technology sector. The role drives client growth, leads cross-functional teams, and delivers projects with a nationwide client-visits requirement and 10-20% travel.

You will oversee client strategy, profitability, and risk, while expanding service offerings and mentoring a high-performing CST across multiple business lines.

Qualifications

• Typically, a minimum of 10 years of experience in environmental engineering and consulting with progressive responsibilities including marketing and business development.
• Bachelor’s degree in engineering, science, business, sales, or equivalent experience is required.
• Ability to lead preparation of strategically significant proposals and related sales activity to win and close new opportunities.

Responsibilities

• Own and execute a multi-year client growth strategy aligned with BC and client business objectives.
• Develop and advance the client business case, including revenue targets, service expansion, and milestone positioning.
• Secure and deliver profitable work while managing risk exposure.
• Lead the performance of the full client portfolio to achieve revenue, margin, and backlog targets.
• Maintain utilization aligned with portfolio expectations.
• Mentor developing team members and model effective client leadership.
• Expand relationships across client functional areas and leadership levels.
• Translate client insights into actionable growth strategies.
• Serve as Sales Leader on key pursuits; evaluate opportunities and develop win strategies.

Skills

Client portfolio management

Revenue growth leadership

Strategic client leadership

Pursuit win strategies

Risk management

Executive communication

Digital tools & AI platforms

Education

Bachelor’s degree in engineering, science, business, sales, or equivalent experience

Tools

CRM systems

Job description

Brown and Caldwell in Walnut Creek, CA, seeks a strategic Client Services Manager for the Technology sector. The role drives client growth, leads cross-functional teams, and delivers projects with a nationwide client-visits requirement and 10-20% travel.

You will oversee client strategy, profitability, and risk, while expanding service offerings and mentoring a high-performing CST across multiple business lines.