Executive Director - Norman

Primrose-Retirement-Communities; Norman (OK); On-site; USD 120,000 - 165,000; Full time

Benefits offered by this job

PTO

Medical, Dental, and Vision Insurance

Employee Assistance Program (EAP)

Job summary

Primrose Retirement Communities in Norman, OK is seeking an Executive Director to lead a transitioning senior living community. You will oversee operations, resident satisfaction, team engagement, and financial performance while upholding Primrose standards.

Ideal candidates bring 3+ years in senior living leadership, strong budgeting skills, regulatory knowledge, and a hands‑on, collaborative style to build a positive culture for residents and staff.

Qualifications

• Bachelor's degree in healthcare, gerontology, business or related field preferred.
• 3+ years of leadership in the senior living industry.
• Ability to interpret financial statements and manage a budget.
• Knowledge of applicable laws, rules and regulations for assisted living.
• Strong communication and team leadership skills.

Responsibilities

• Lead the community through the transition with focus on resident satisfaction and service quality.
• Oversee nursing, dining, housekeeping, maintenance and resident engagement.
• Build relationships with residents, families and staff; promote open communication.
• Develop and administer budgets and monitor expenses against parameters.
• Supervise departmental leaders and ensure compliance with company policies and standards.

Skills

Leadership

Budget management

Communication

Staff development

Regulatory compliance

Education

Bachelor's degree in healthcare, gerontology, business, or related field

Job description

Primrose Retirement Communities is excited to expand our presence in Oklahoma through the transition of an existing senior living community in Norman. This is a unique opportunity for an experienced leader to help shape the next chapter of the community while maintaining a strong focus on resident satisfaction, team engagement, operational excellence, and service quality.

As Executive Director, you will play a key role in leading the community through this transition, building relationships with residents, families, and team members, establishing a positive culture, and driving the long‑term success of the community. We are looking for a hands‑on leader who thrives in a dynamic environment, enjoys building high‑performing teams, and is passionate about creating an exceptional experience for residents and employees alike.

More about the position responsibilities:

• Ensures continuity and consistency in both delivery and quality of services, which includes nursing care, resident engagement, dining services, housekeeping, and general maintenance of the community.
• Builds positive relationships with residents and their families, encourages effective communication by promoting an open‑door policy, and addresses questions, concerns and grievances in a timely, professional manner.
• Develops, implements, and administers budget, ensuring food, supply and labor costs are within budgeted parameters, and addressing expense variances.
• Responsible for overseeing all business‑related activities such as bank deposits, rent recaps, monthly bills, payroll, etc.
• Provides effective leadership to departmental leaders and their teams in upholding all company policies, as well as the Primrose Mission and Core Values.
• Oversees employee onboarding program and ensures new hire and annual staff training requirements are met according to both state standards and Primrose standards.
• Responsible for the oversight and performance of all community departments- evaluates performance, provides feedback, and applies disciplinary actions in compliance with company policies.

What we're looking for:

• Bachelor’s degree in healthcare, gerontology, business, or related field preferred
• Three or more years working in the senior living industry
• Demonstrated work experience in supervisory role with increased levels of responsibility in operational activities
• Knowledge of federal, state, and local laws, rules and regulations as related to Assisted Living and Memory Care communities
• Must meet minimum qualification requirements for Executive Directors as mandated by state Assisted Living regulations
• Ability to interpret financial statements and administer a set budget
• Responsible for compliance with workers’ compensation program and OSHA requirements, ensuring proper reporting and documentation for all workplace injuries and illnesses
• Ability to be on‑call and responsive to urgent needs of the community

Primrose Retirement Communities began over 35 years ago with a simple mission - to honor our seniors by offering a variety of healthy, happy lifestyle options.

By getting the right people on the team at all levels of the organization and by making work fun, we will create a culture where the best people will want to work, residents will want to live, and the core values of Accountability, Relentless Improvement, Embrace Change, Respect and Passion are embraced.

What we offer:

• PTO (Paid Time Off)
• Various coverage levels for Medical, Dental, and Vision Insurance Plans
• Employee Assistance Program (EAP)

And best of all, you get to work with our amazing STAFF and RESIDENTS !