Executive Director, Lifecycle Marketing Transformation

Socket.dev; Columbus (OH); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Health care coverage

Retirement savings plan

Tuition reimbursement

Mental health support

Job summary

Chase is seeking an Executive Director in Lifecycle Marketing Enablement to lead a high-impact organization across Consumer Marketing. You will shape strategy, operating models, and a transformation agenda to modernize capabilities and improve customer experiences while driving efficiency and scale.

You will collaborate across Marketing, Product, Data & Analytics, Technology, Finance, Compliance, and Risk to deliver measurable business outcomes and executive communications.

Qualifications

• Bachelor's degree in Marketing, Business, Communications, Technology or related disciplines.
• 10+ years of experience leading large-scale marketing, strategy, operations, transformation, product, or customer experience organizations.
• Proven track record building and developing high-performing leadership teams in complex, matrixed environments.

Responsibilities

• Define and execute the strategy and multi-year roadmap for Lifecycle Marketing Enablement.
• Establish organizational priorities, governance frameworks, and operating models that improve speed, quality, transparency, and scalability across Consumer Marketing.
• Drive marketing modernization initiatives spanning audiences, channels, journeys, content, and customer communications.
• Partner with senior leaders across Product, Technology, Digital and Data & Analytics to scale new customer engagement capabilities.
• Lead the strategic business operations function for Engagement & Product Marketing, including planning, governance, performance management, budgeting and investments.

Skills

Leadership

Strategic planning

Executive communication

Cross-functional leadership

Marketing strategy

Education

Bachelor's degree in Marketing, Business, Communications, Technology or related disciplines

Tools

Governance frameworks

Operating model design

Job description

Chase is seeking an Executive Director in Lifecycle Marketing Enablement to lead a high-impact organization across Consumer Marketing. You will shape strategy, operating models, and a transformation agenda to modernize capabilities and improve customer experiences while driving efficiency and scale.

You will collaborate across Marketing, Product, Data & Analytics, Technology, Finance, Compliance, and Risk to deliver measurable business outcomes and executive communications.