Marketing Transformation Delivery Director

Financialnarrative; New York (NY); On-site; USD 170,000 - 230,000; Full time

Job summary

Chase is seeking an Executive Director - Marketing Transformation Delivery Manager to lead an agile-driven governance model across five Card Marketing Transformation pillars, uniting teams to accelerate a roadmap that elevates campaign planning and activation.

You will oversee program management, capability prioritization, UAT, and stakeholder communications, lead a team of PMs and testers, and report progress to senior leadership while driving business and cultural transformation with integrity

Qualifications

• Minimum 10 years of related experience – Program Management and product owner related experience.
• End to end program delivery experience – including understanding of best practices, tools, and processes.
• Proven ability to manage a team through ambiguity typical of a large-scale business initiative and define path forward.
• Proven ability to create senior executive leadership presentations.
• High aptitude with agile best practices and collaboration tools (e.g. Confluence, JIRA, Microsoft Teams).

Responsibilities

• Serve as a thought-leader who drives multiple, concurrent strategic, complex, and highly visible programs.
• Establish and maintain a single, prioritized backlog across five Card Marketing Transformation pillars, ensuring strategic alignment with organizational goals.
• Oversee transformation organizational health and ongoing governance model, including agile-driven capability planning and prioritization with multiple Product and Technology partners.
• Establish an agile-driven user acceptance testing and change management program, rooted in rapid, continuous delivery principles (including scalable testing strategies and repeatable change management structures).
• Communicate to all levels of the organization (senior executive leadership and cross-functional stakeholders) through compelling, impactful storytelling (i.e. presentation decks, monthly newsletter).
• Ensure there is communication, alignment, and coordination across all stakeholders by facilitating project status presentations; communicate effectively with peers, cross-functional team members, and senior stakeholders.
• Create an environment where all voices can be heard and ideas are openly welcomed and debated; establish trust with peers, partners, and executive sponsors.
• Be a champion for both business and culture transformation, leading with consistency, integrity, and humility.

Skills

Program management

Product owner

Agile practices

Executive storytelling

Cross-functional collaboration

Tools

Confluence

JIRA

Microsoft Teams

Job description

Chase is seeking an Executive Director - Marketing Transformation Delivery Manager to lead an agile-driven governance model across five Card Marketing Transformation pillars, uniting teams to accelerate a roadmap that elevates campaign planning and activation.

You will oversee program management, capability prioritization, UAT, and stakeholder communications, lead a team of PMs and testers, and report progress to senior leadership while driving business and cultural transformation with integrity