Executive Director, Health IT Strategy & Operations

CVS Health; Massachusetts; Hybrid; USD 175,000 - 335,000; Full time

Job summary

CVS Health is seeking an Executive Director, Business Operations & Strategy to lead Clinical Informatics strategy, governance, and operational execution across Health Care Delivery units. The role interfaces with C‑suite and boards, aligning Epic and third‑party contracts with enterprise technology strategy.

The position drives measurable improvements in clinical quality, cost, patient experience, and safety, while managing vendor relationships and a matrixed organization.

Qualifications

• 15+ years of healthcare experience in strategy and operations.
• Proven track record leading multi‑tier, executive teams in a large matrixed environment.
• Strong problem‑solving and executive communication skills.

Responsibilities

• Serve as senior executive point of contact across CVS Health Care Delivery businesses.
• Drive strategy, governance, and roadmaps for Clinical Informatics and Care Delivery products.
• Lead governance, risk management, and alignment of enterprise Epic initiatives.

Skills

Healthcare leadership

Executive presence

Strategic planning

Stakeholder management

Interoperability knowledge

Job description

CVS Health is seeking an Executive Director, Business Operations & Strategy to lead Clinical Informatics strategy, governance, and operational execution across Health Care Delivery units. The role interfaces with C‑suite and boards, aligning Epic and third‑party contracts with enterprise technology strategy.

The position drives measurable improvements in clinical quality, cost, patient experience, and safety, while managing vendor relationships and a matrixed organization.