Executive Director, Health Access & Operations

umiami; Medley (FL); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Medical benefits

Tuition remission

Dental benefits

Job summary

University of Miami is seeking an Executive Director to lead UHealth Access Operations, driving strategic plans, oversight of referral management, scheduling, and diagnostic access. You will guide performance, collaborate with clinical and administrative leaders, and ensure regulatory compliance.

The role focuses on improving patient access, operational performance, and service delivery across the health system, with responsibility for large teams and budgets in a dynamic academic medical center.

Qualifications

• Bachelor’s degree required in a relevant field.
• Minimum of 10 years of relevant experience.
• Reference department description for certification requirements.

Responsibilities

• Develops strategic plans and objectives for enterprise access operations.
• Provides executive oversight of referral management, scheduling, and diagnostic access.
• Leads development of standardized operating models and service standards.
• Drives initiatives to improve patient access, care coordination, and scheduling efficiency.
• Sets performance goals and accountability for operational excellence.
• Uses metrics and analytics to monitor performance and inform decisions.
• Oversees budgets, resource allocation, and workforce planning.
• Leads management teams across multiple service lines.
• Partners with clinical and administrative leaders to support priorities.
• Directs large-scale process improvement and transformation initiatives.
• Ensures compliance with regulatory and university requirements.

Skills

Strategic Alignment

Financial Management

Resource Management

Adaptability

Team Leadership

Technology & Analytics

Communication

Education

Bachelor’s degree in relevant field

Job description

University of Miami is seeking an Executive Director to lead UHealth Access Operations, driving strategic plans, oversight of referral management, scheduling, and diagnostic access. You will guide performance, collaborate with clinical and administrative leaders, and ensure regulatory compliance.

The role focuses on improving patient access, operational performance, and service delivery across the health system, with responsibility for large teams and budgets in a dynamic academic medical center.