Executive Director - Growth, Operations & Resident Experience

Sunrise Senior Living; New York (NY); On-site; USD 130,000 - 185,000; Full time

Benefits offered by this job

Medical Plans

Dental Plans

Vision Plans

Life Insurance

Disability Plans

Retirement Savings Plans

Employee Assistance Program

Paid time off & holidays

myFlexPay

Job summary

Sunrise Senior Living is seeking an Executive Director to lead community operations, drive occupancy and revenue growth, and ensure outstanding resident and family experiences. You will manage P&L, budgeting, labor and expenses while upholding regulatory compliance and quality standards.

The role emphasizes strong leadership, team development, and cross-functional collaboration with sales and operations to deliver exceptional care and outcomes.

Qualifications

• Prior Executive Director, Administrator or General Manager experience.
• Proven success driving occupancy, revenue and operational performance.
• Strong leadership and decision-making skills.

Responsibilities

• Lead overall community operations including care, sales, financial performance and compliance.
• Drive occupancy growth, revenue strategy and market positioning.
• Manage P&L, budgeting, labor and expense control to meet financial goals.
• Recruit, hire and develop high-performing leadership and team members.
• Deliver exceptional resident and family experience through service excellence.
• Ensure regulatory, safety and quality standards are met.
• Partner with Sales to advance leads and maximize move-ins.
• Build strong relationships with residents, families and referral sources.
• Lead team engagement, culture and performance management.

Skills

Executive leadership

P&L management

Budgeting

Team development

Sales & revenue

Job description

Sunrise Senior Living is seeking an Executive Director to lead community operations, drive occupancy and revenue growth, and ensure outstanding resident and family experiences. You will manage P&L, budgeting, labor and expenses while upholding regulatory compliance and quality standards.

The role emphasizes strong leadership, team development, and cross-functional collaboration with sales and operations to deliver exceptional care and outcomes.