Executive Director, AI-Driven Document Platform Programs

JPMorganChase; Jersey City (NJ); On-site; USD 210,000 - 320,000; Full time

Benefits offered by this job

Health care coverage

On-site wellness centers

Retirement savings plan

Tuition reimbursement

Mental health support

Job summary

JPMorgan Chase & Co. seeks an Executive Director – Technical Program Manager to lead a cross-workstream transformation across AI-enabled document platforms.

You will shape strategy, align executives, and own the program from ingestion to records retention, delivering measurable outcomes with governance and financial transparency. The role requires deep technical fluency, enterprise architecture collaboration, and the ability to convert business needs into scalable platform solutions.

Qualifications

• 15+ years of experience leading complex technology programs in large enterprises.
• Proven delivery across document management, content platforms, and AI-enabled workflows.
• Strong architectural fluency across design, APIs, data flows, resiliency, and scalability.
• Experience with AI/ML delivery, including data strategy and MLOps.

Responsibilities

• Define and execute program strategy and roadmaps for AI-enabled document platforms, aligned to firm priorities.
• Lead multi-workstream delivery across ingestion, ECM/storage, search, workflow/orchestration, records/retention, and AI-enabled document capabilities.
• Translate business needs into clear engineering requirements with architects to manage dependencies and deliver scalable platform solutions.
• Drive AI/ML execution from use-case definition to deployment and value realization.
• Govern milestones, dependencies, risks, KPIs/OKRs, decisions, and reporting.
• Own program financials: budgeting, forecasting, spend tracking, vendor costs and benefits.
• Manage risks across delivery, architecture, security, and governance.
• Influence senior stakeholders to drive alignment and decisive execution.
• Leverage feedback and production learnings to prioritize improvements and measure value.
• Improve operating mechanisms to increase productivity and reduce friction.
• Provide thought leadership on responsible AI and platform modernization.

Job description

JPMorgan Chase & Co. seeks an Executive Director – Technical Program Manager to lead a cross-workstream transformation across AI-enabled document platforms.

You will shape strategy, align executives, and own the program from ingestion to records retention, delivering measurable outcomes with governance and financial transparency. The role requires deep technical fluency, enterprise architecture collaboration, and the ability to convert business needs into scalable platform solutions.