Executive Director, Administrative Services & Operations

ZS; Princeton (NJ); Hybrid; USD 150.000 - 210.000; Vollzeit

Zusammenfassung

ZS is a management consulting and technology firm focused on improving life and how we live it. The Administrative Services Director leads a broad support function across teams and offices, driving service governance, capacity planning, and high-quality delivery.

You will manage managers, oversee staffing, set standards, and partner with senior stakeholders to align administrative work with business priorities; travel is required for client-facing engagements.

Qualifikationen

• University degree or equivalent with extensive experience leading managers and multi-team operations.
• Advanced technical and operational expertise demonstrated by ~12+ years in the field.
• Ability to align multiple teams to short- and mid-term functional goals.
• Decision-making on resource allocation, workforce planning and service delivery models.
• Strong communication with senior internal stakeholders and external partners.

Aufgaben

• Lead administrative support delivery across multiple teams and offices.
• Develop manager-level and senior administrative talent through coaching and performance management.
• Oversee staffing capacity and resource balancing across administrative teams.
• Set and reinforce service standards and operating practices across the function.
• Partner with senior stakeholders to align delivery with business priorities and changing needs.
• Drive process improvements and standardization across administrative teams.
• Coach managers on day-to-day leadership, workload management, and performance discussions.

Kenntnisse

Leadership

People management

Resource planning

Cross-functional collaboration

Strategic decision making

Communication

Ausbildung

Bachelor's degree or higher

Jobbeschreibung

ZS is a management consulting and technology firm focused on improving life and how we live it. The Administrative Services Director leads a broad support function across teams and offices, driving service governance, capacity planning, and high-quality delivery.

You will manage managers, oversee staffing, set standards, and partner with senior stakeholders to align administrative work with business priorities; travel is required for client-facing engagements.