Administrative Assistant

Zs Associates; Boston (MA); Hybrid; USD 52,000 - 66,000; Full time

Benefits offered by this job

Hybrid work model

Travel opportunities

Job summary

ZS Associates seeks an experienced Administrative Assistant for our Boston office. You will perform diverse administrative tasks to support consulting professionals, manage calendars, travel logistics, and document coordination.

We value strong communication, discretion, and teamwork. This role requires on-site presence with hybrid flexibility and occasional travel to client sites as needed.

Qualifications

• High school diploma required; post-secondary education preferred.
• At least three years of relevant experience as Administrative/Executive Assistant.
• Proficient with MS Office and ability to learn expense reporting software such as SAP/Chrome River.

Responsibilities

• Increase productivity by handling administrative tasks (travel, expenses, calendars, correspondence).
• Support preparation and quality review of client deliverables and presentations.
• Coordinate with stakeholders to address needs and troubleshoot issues.
• Mentor and train new hires and share knowledge.
• Assist delivery teams with client communications and documentation.

Skills

Communication

Discretion

Attention to detail

Teamwork

Education

High school diploma

Associate/Bachelor’s degree preferred

Tools

MS Office

SAP

Chrome River

AI tools

Job description

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life‑changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client-first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life‑changing impact to ZS.

ZS’s Corporate Enterprise Functions operate the firm’s core internal functions. Our global teams comprise team-oriented, pragmatic and results‑driven people who thrive in a challenging work environment. Our people come from diverse backgrounds but share a passion for quality customer service and dedication—whether our customer is a client or another ZS employee.

ADMINISTRATIVE ADMIN

We seek an experienced administrative professional who is organized and energetic, with superb interpersonal skills for our Boston office. The Administrative Assistant performs administrative support functions and operations for several consulting professionals within an office.

What You’ll Do

• Increase productivity of consulting professionals by handling administrative tasks (such as, travel arrangements, expense reporting, calendar management, interacting with vendors and clients, email correspondence, etc.)
• Support preparation and quality review of client deliverables, including formatting proofing, and coordination of updates to presentations, reports, and supporting documentation
• Form partnerships with stakeholders to proactively address expected needs
• Address problems and troubleshoot with internal and external stakeholders
• Mentor and train new hires and junior members of the team and contribute to knowledge sharing and local learning initiatives
• Contribute to firm service initiatives within local office
• Assist delivery teams with client communications and documentation, including organizing correspondence, tracking requests, and maintaining shared project files
• Support client onboarding to platforms and tools, including account setup, access provisioning, initial training and first-use troubleshooting
• Provide scheduling support to multiple individuals (appointment, calendar and meeting management)
• Lead and drive internal initiatives
• Prepare and organize documents for client proposals and presentations as needed (contract tracking, printing, organizing and archiving meetings / support materials)
• Coordinate internal and external meetings/activities (e.g. facility reservation and set‑up, hotel accommodations, catering, etc.)
• Prepare domestic and international travel logistics (itineraries, visas, etc.)
• Complete administrative processes (e.g. expense reports)
• Handle special projects with demanding deadlines
• Front desk reception back‑up (answering phones, greeting visitors, handling deliveries).
• Hours are 8:00am - 5:00pm

What You’ll Bring

• High school diploma required. post‑secondary education or Associate’s/Bachelor’s degree preferred
• At least three years of relevant work experience as an Administrative/Executive Assistant, preferably in a professional services environment
• Computer fluency with MSOffice (Word, PowerPoint, Excel and Outlook) required, SAP and Chrome River or other expense reporting programs desirable, as well as competent leveraging of AI tools
• Strong oral and written communication skills
• Professional appearance and demeanor with ability to exercise good judgment and discretion
• Attention to detail, dependability/punctuality
• Proactive self‑starter with ability to manage a wide variety of tasks and meet deadlines
• Experience working both independently and with a team in a demanding environment
• Sense of humor appreciated
• Fluecy in English
• Client-first mentality

How you’ll grow

• Cross‑functional skills development & custom learning pathways
• Milestone training programs aligned to career progression opportunities
• Internal mobility paths that empower growth via s-curves, individual contribution and role expansions

Perks & Benefits

At ZS, your growth matters. We offer a comprehensive total rewards package that supports your health and well‑being, financial future, time away, and professional development. With robust skills‑building programs, multiple career progression paths, internal mobility, and a deeply collaborative culture, you’ll have the opportunity to do meaningful work, expand your capabilities, and thrive as part of a global community. For details on total rewards in United States, visit ZS US office locations | Where we work | ZS.

Hybrid working model

We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on‑site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face‑to‑face connections.

Travel

Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client‑facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.

Considering applying?

At ZS, we honor the visible and invisible elements of our identities, personal experiences, and belief systems—the ones that comprise us as individuals, shape who we are, and make us unique. We believe your personal interests, identities, and desire to learn are integral to your success here. We are committed to building a team that reflects a broad variety of backgrounds, perspectives, and experiences. Learn more about our inclusion and belonging efforts and the networks ZS supports to assist our ZSers in cultivating community spaces and obtaining the resources they need to thrive.

ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.

Work Authorization

This position is not eligible for visa sponsorship. Candidates must have authorization to work in the United States that does not now or in the future require employer sponsorship.

NO AGENCY CALLS, PLEASE.

Find Out More At: www.zs.com