Executive Desk-side IT Support Specialist

Vantor Inc.; Westminster (CO); Hybrid; USD 62,000 - 104,000; Full time

Benefits offered by this job

Health and welfare insurance

401(k) plan with company match

Student loan repayment assistance

Adoption reimbursement

Pet insurance

Paid time off

Job summary

Vantor Inc. is seeking an Executive and Deskside Support Technician in Westminster, CO. The role provides hands-on desktop and mobile device support for executives, including AV setup for events, with a mix of in-office and remote work. U.S.

citizens only. The position requires 4 days in office and 1 day remote, occasional travel, and a focus on security, confidentiality, and professional communication. Strong knowledge of Windows/macOS/iOS/Android, Office 365, Google Workspace, AD, Citrix, and

Qualifications

• U.S. citizenship required.
• Bachelor’s or associate degree in CS or related field; equivalent experience may apply.
• 2–4 years of technical support experience.
• Experience supporting Windows 11, macOS, iOS, Android, Office 2016/Microsoft 365, Google Workspace, AD, Citrix, and virtual PC environments; teams meeting tools.

Responsibilities

• Provide end-to-end desktop, laptop, remote desktop, and mobile device support for executives and admins.
• Troubleshoot Windows/macOS/iOS/Android devices and Microsoft/Google apps; support Citrix and virtual PC environments.
• Manage Active Directory accounts and use remote support tools; escalate issues as needed.
• Image systems, deploy software via SCCM, and set up hardware.
• Support meetings and live events via AV equipment and vendors.
• Create training materials and deliver user education to executives.
• On-call support outside business hours; occasional travel to other offices or events.

Skills

Technical support experience

Multitasking

Communication skills

Security and confidentiality

Education

Associate or bachelor's degree in CS or related field

Tools

Windows 11

macOS

iOS

Android

Office 2016 / Microsoft 365

Google Workspace

Active Directory

Citrix

SCCM

AV systems (Crestron/Logitech)

Job description

Vantor Inc. is seeking an Executive and Deskside Support Technician in Westminster, CO. The role provides hands-on desktop and mobile device support for executives, including AV setup for events, with a mix of in-office and remote work. U.S.

citizens only. The position requires 4 days in office and 1 day remote, occasional travel, and a focus on security, confidentiality, and professional communication. Strong knowledge of Windows/macOS/iOS/Android, Office 365, Google Workspace, AD, Citrix, and