Executive Delivery Director, Health Life Sciences

salesforce.com, inc.; Illinois; On-site; USD 164,000 - 262,000; Full time

Job summary

Salesforce is seeking an Engagement Delivery Director (HLS) to lead the most complex Professional Services engagements, from advisory to value realization. You will drive governance, KPIs, and strategic execution with executive stakeholders, shaping adoption of Salesforce technologies and accelerating time-to-value for customers.

The role focuses on strategic program leadership, risk management, and cross-team collaboration to deliver measurable business outcomes with a strong governance

Qualifications

• 10+ years of project management experience leading multiple workstreams or large enterprise-scale programs.
• 5+ years using/implementing the Salesforce platform.
• Outstanding interpersonal and written/verbal communication skills.
• Proven ability to lead large programs with measurable outcomes and governance.

Responsibilities

• Partner with executive decision-makers to deliver business value.
• Collaborate with internal teams to align on customer success and One Salesforce initiatives.
• Drive engagement strategy leveraging multi-cloud and AI in project execution.
• Develop delivery roadmaps aligned to customer priorities and value realization.
• Coach and mentor PMs and manage interdependencies across workstreams.

Skills

Project management

Executive stakeholder management

Strategic thinking

Communication skills

Governance

Risk management

Budgeting

Leadership

Customer relationship building

Negotiation

Influence without authority

Agile practices

Education

Undergraduate degree

MBA

Tools

Salesforce

AI tools

Job description

Salesforce is seeking an Engagement Delivery Director (HLS) to lead the most complex Professional Services engagements, from advisory to value realization. You will drive governance, KPIs, and strategic execution with executive stakeholders, shaping adoption of Salesforce technologies and accelerating time-to-value for customers.

The role focuses on strategic program leadership, risk management, and cross-team collaboration to deliver measurable business outcomes with a strong governance