Executive D365 Engagement Director (Remote)

Ladders; United States; Remote; USD 100,000 - 125,000; Full time

Benefits offered by this job

Flexible work model

Leadership role

Strategy exposure

Professional development

Job summary

Ladders seeks an Engagement Director 3 to lead complex D365 program engagements, ensuring delivery quality, client satisfaction, and alignment to transformation goals. You will partner with CXO-level stakeholders, project managers, and solution architects to manage escalations and governance while driving milestones.

You will own financial performance across programs, including budgets, profitability, forecasting, and growth opportunities within existing accounts, while supporting proposals and

Qualifications

• Bachelor’s in Commerce, Economics, or Finance; MBA or Business Analytics preferred.
• AWS Certified Solutions Architect - Professional and Google Professional Cloud Architect certifications.
• Strong knowledge of D365 F&O and/or CE modules.
• Proven leadership in stakeholder management and conflict resolution.
• Excellent CXO-level communication and negotiation skills.

Responsibilities

• Manage multiple D365 programs, ensuring quality delivery and client satisfaction.
• Build and maintain relationships with CXO-level stakeholders, handling escalations and leading strategic discussions.
• Oversee project managers and solution architects to ensure project risks are managed and best practices are followed.
• Manage project budgets, profitability, and revenue forecasting to drive commercial success.
• Support proposals and identify upsell and cross-sell opportunities within existing accounts.
• Lead large teams, ensuring resource planning and delivery excellence.
• Align solutions with client business goals, providing transformation roadmaps.

Skills

Leadership

Stakeholder management

Strategic thinking

Communication

Project governance

Education

Bachelor's degree in Commerce, Economics, or Finance

MBA or Business Analytics preferred

Tools

AWS Certified Solutions Architect - Professional

Google Professional Cloud Architect

Job description

Ladders seeks an Engagement Director 3 to lead complex D365 program engagements, ensuring delivery quality, client satisfaction, and alignment to transformation goals. You will partner with CXO-level stakeholders, project managers, and solution architects to manage escalations and governance while driving milestones.

You will own financial performance across programs, including budgets, profitability, forecasting, and growth opportunities within existing accounts, while supporting proposals and