Executive Club Supervisor — Luxury Lounge Lead

Compass Group, North America; Charlotte (NC); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Instapay

Even app perks

Health and Wellness Program

Associate Shopping Program

Discount Marketplace

Employee Assistance Program

Job summary

Levy Sector at Spectrum Center in Charlotte is seeking an Executive Club Supervisor to welcome ownership executives, clients, and team members and to serve as liaison between ownership and Levy staff. You will ensure a warm, professional atmosphere and oversee lounge operations.

The role emphasizes guest comfort, proactive service, and coordination with Culinary and Leadership teams to meet goals. Strong hospitality experience and MS Office proficiency are essential.

Qualifications

• Previous Hospitality Food & Beverage experience is required.
• Experience in executive client services is preferred.
• Proficient with MS Office (Word, Excel, PowerPoint, Outlook) and basic computer skills.
• Ability to stand or walk for extended periods.

Responsibilities

• Welcomes and acknowledges all guests.
• Anticipates and address guests and ownerships needs.
• Thank guests with genuine appreciation.
• Promotes teamwork and quality service through daily communications and coordination with other departments.
• Develops and maintains positive working relationships with Culinary and Leadership team to reach common goals.

Skills

Hospitality experience

Executive client services

MS Office skills

Stand/walk for long periods

Tools

MS Office

Job description

Levy Sector at Spectrum Center in Charlotte is seeking an Executive Club Supervisor to welcome ownership executives, clients, and team members and to serve as liaison between ownership and Levy staff. You will ensure a warm, professional atmosphere and oversee lounge operations.

The role emphasizes guest comfort, proactive service, and coordination with Culinary and Leadership teams to meet goals. Strong hospitality experience and MS Office proficiency are essential.