Executive Club Supervisor - Spectrum Center

Compass Group, North America; Charlotte (NC); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Instapay

Even app perks

Health and Wellness Program

Associate Shopping Program

Discount Marketplace

Employee Assistance Program

Job summary

Levy Sector at Spectrum Center in Charlotte is seeking an Executive Club Supervisor to welcome ownership executives, clients, and team members and to serve as liaison between ownership and Levy staff. You will ensure a warm, professional atmosphere and oversee lounge operations.

The role emphasizes guest comfort, proactive service, and coordination with Culinary and Leadership teams to meet goals. Strong hospitality experience and MS Office proficiency are essential.

Qualifications

• Previous Hospitality Food & Beverage experience is required.
• Experience in executive client services is preferred.
• Proficient with MS Office (Word, Excel, PowerPoint, Outlook) and basic computer skills.
• Ability to stand or walk for extended periods.

Responsibilities

• Welcomes and acknowledges all guests.
• Anticipates and address guests and ownerships needs.
• Thank guests with genuine appreciation.
• Promotes teamwork and quality service through daily communications and coordination with other departments.
• Develops and maintains positive working relationships with Culinary and Leadership team to reach common goals.

Skills

Hospitality experience

Executive client services

MS Office skills

Stand/walk for long periods

Tools

MS Office

Job description

Levy Sector

Position Title: Executive Club Supervisor - Spectrum Center

We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1569564.

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Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app.

From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

For more information on what we are about as a company, check us out by following the link below: http://www.levyrestaurants.com/who-we-are/

Job Summary

As the Executive Club Supervisor, you will establish a warm welcome and professional atmosphere for all ownership executives, clients, and team members. You will be the liaison between the ownership group and the Levy team in addition to making sure guests feel comfortable and secure throughout their visit.

Essential Duties and Responsibilities:

• Welcomes and acknowledges all guests.
• Anticipates and address guests and ownerships needs.
• Thank guests with genuine appreciation.
• Promotes teamwork and quality service through daily communications and coordination with other departments.
• Develops and maintains positive working relationships with Culinary and Leadership team to reach common goals.
• Responsible for initial set-up and presentation of space along with ensuring serving areas are always kept clean and in an orderly state.
• Provides a professional, efficient arrival and departure experience for guests while creating a memorable visit.
• Acts as first point of contact for all activities in the lounge, always remaining alert. Serves as point person, taking ownership of any challenges that may arise within the operation, resolving them, or following escalation procedures as required.
• Performs other duties as assigned.

Qualifications:

• Previous Hospitality Food & Beverage experience required
• Experience in executive client services preferred
• Computer skills including MS Office products including Word, Excel, PowerPoint, and Outlook.
• Ability to stand/walk for extended periods of time.

Levy is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Associates of Levy are offered many fantastic benefits.

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Levy.pdf